Asheville/WNC Resources

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Donate

Volunteering

Civilian Goods Delivery / Mutual Aid

Essentials

Shelter

General Distribution (multiple essentials)

Alerts & Alert Signups

Radio & Other Alerts

Weather Updates

News Updates

Resource Maps and Links

Disability Assistance

Mental Healthcare

Mental Health Support – Mind-Body Practices

Child Care & Supplies

Pets (in-person)

Pets (virtual care)

Livestock and Horse Shelter

Private Transportation

EV Charging

Search & Rescue, Wellness Checks, and Family Reunification

General

Latinx: Control de Inmigración: No Hay Peligro

Disaster Assistance

BEWARE of Scammers!

Applications (FEMA, etc.)

Demolition/Construction

Construction Supplies

Business Reopening Assistance

General Resources

Resource Requests

Volunteers For AshevilleRelief.com

Donate

BPR is maintaining a donation resource list here: https://www.bpr.org/bpr-news/2024-09-28/list-ways-to-donate-and-help-flood-victims-in-western-north-carolina-after-hurricane-helene

NONPROFITS

Beloved Asheville is on the ground, volunteers are collecting and distributing a wide array of supplies: https://belovedasheville.com/get-involved/ (donations to BeLoved paused until further notice)^[c]^[d]
United Way, Asheville and Buncombe County: https://www.unitedwayabc.org/
Hearts with Hands (swannanoa/asheville): a local organization supplying food to buncombe county shelters https://www.heartswithhands.org
Asheville Buncombe Community Christian Ministry (ABCCM): donations help to pay for motel and food vouchers for local residents and long term support for those displaced Abccm.org/donations/ministry-fund/
Haywood Christian Ministry: WNC’s largest food pantry distributing food in Asheville hcmnc.org
Diaper Bank: Babies need Bottoms Asheville: distributing children’s supplies including diapers, cream, and wipes babiesneedbottoms.org
Asheville Habitat for Humanity: Asheville's chapter helping to rebuild homes and repair damage from Helene ashevillehabitat.org
Homeward Bound: supplying aid to Ashevilles homeless population homewardboundwnc.org/donate/
MANNA Foodbank is at Western North Carolina Farmer’s Market until Saturday 10/5 (Donations accepted 8 AM – 12 PM)
Added 10/2, Vecinos: supporting local farmworkers and LatinX communities through WNC – taking supplies and donations to more rural farm workers: supplies needed list here, donate at https://form-renderer-app.donorperfect.io/give/vecinos-inc/donation-form-1

MUTUAL AID

WNC Rural Organizing and Resilience (ROAR): local organization distributing water and supplies, also setting up supply stations in Hot Springs and Marshall. PAYPAL: [email protected]
Appalachian Medical Solidarity/Asheville Survival Program: local org distributing supplies. VENMO: @AppMedSolid, CASHAPP: $streets1de
Pansy Collective: local org doing supply runs and distributing. VENMO: @pansycollective
Holler Harm Reduction: donations for Madison County 2-6pm everyday at 1685 NC-213, #4, Marshall, NC
Marshall Refugees Mutual Aid. VENMO: @catherine-siravantha
Mutual Aid Disaster Relief: VENMO: @MutualAidDisastrRelief

Volunteering

To donate blood: redcross.org/blood and redcrossblood.org/espanol/donar-sangre.html
To donate: https://rdcrss.org/3TMljHa and redcross.org/donar
To volunteer: redcross.org/volunteer and redcross.org/voluntarios
To volunteer w/ ROWW.org (chainsaw, debris removal, equipment): registration form link
To volunteer w/ Samaritan’s Purse: https://www.spvolunteer.org
To donate: Verified Hub of fundraisers on inGoFundMe: www.gofundme.com/c/act/hurricane-helene
To donate: NC Disaster Relief Fund: https://governor.nc.gov/news/press-releases/2024/09/29/donate-nc-disaster-relief-fund-help-helene-recovery-governor-cooper-urges
If you have full tank of gas go to 205 college street, they’ll give you supplies and list of homes/people to check on

If you would like to contribute to this project, see the very bottom of this document or join us on Discord.

Civilian Goods Delivery / Mutual Aid

DO NOT BURDEN RESCUE WORKERS. ALWAYS CONTACT WHERE YOU’RE GOING BEFORE YOU DEPART, CONFIRM THEY’RE ACCEPTING, AND WHAT THEY NEED. HAVE A PLAN AND A BACKUP PLAN FOR WHERE YOU’RE SLEEPING AND WHAT YOU’RE GOING TO EAT AND DRINK. ALWAYS HAVE ENOUGH FUEL AND TIME TO GET IN AND GET OUT IN ONE DAY BEFORE DARK.

BEOC IS REPORTED TO BE SETTING UP CHECKPOINTS AFTER CURFEW. THERE ARE SOME REPORTS OF VIOLENCE ON THE GROUND. ALWAYS CALL AHEAD. ALWAYS HAVE A PLAN.

If you have specific donations, equipment, or have questions about specific needs, please email: [email protected]. If you want to volunteer, please email: [email protected].

County approved drop off site for donations right now is 24 Cumberland Avenue in Asheville, (828) 259-5300
10/2 4pm: Reynolds Middle School Warehouse, 2 Rocket Drive, Asheville NC 28803 (source, county broadcast), (828) 298-7484^[e]

Essentials

Shelter

Find a full county by county list here on readync.gov.

RedCross shelter list: redcross.org/shelter and redcross.org/refugios
AB Tech, FEMA 16 Fernihurst Dr, Asheville, NC 28801 (no pets allowed)
FULL – ^[f]AG Center (pets allowed) The shelter has no running water but does have a porta-trailer with bathrooms (there’s been power via generators for the whole building since before 7am 9/30; those were still operational at 7:30pm 9/30, the last time I was there). They have roughly 300 cots available. 765 Boylston Hwy Fletcher, NC 28732 – hot showers avail, bring own towel but other hygiene products avail. As of 7pm 9/30, under instructions to not turn anyone away. Animal welfare people on-site (usually can be found behind the shelter building).
Emergency medical center only: for those with medical equipment requiring power – 10 Genevieve Circle
10/2 2pm: Former Gold’s Gym, 1815 Henderson Rd, Asheville (at the corner of Hendo & Overlook). No animals. Kids playroom.
Code Purple shelter for single men: Veteran’s Restoration Quarters, 1329 C Tunnel Road, Asheville 28805 – 828-259-5333. VRQ is non-operational. All residents who were there were evac’d, building was flooded. Residents split btwn Ag Center & AB Tech. If looking for a resident, check both.
Code Purple shelter for single women and women with children: Transformation Village, 30 Olin Haven Way, Asheville 28806 – 828-259-5365
Trinity Baptist – if this is the church in West Asheville that was an initial shelter, it was closed on 9/27, do not know where people here were moved
Swannanoa Baptist – this shelter was closed and evac’d to Ag Center on Friday, 9/27
MADISON COUNTY: Madison Early College High School, Hot Springs elementary school, The Wellness Center 5734 US 25-70 Hwy – located beside the Madison Early College High School
HENDERSON COUNTY: Athletics and Activities Center (708 South Grove Street, Hendersonville)

General Distribution (multiple essentials)

4 Buncombe County Distribution sites. These are the established county sites that will prioritize steady water availability. A one-day supply of bottled water will be available for each individual in a household, with distribution sites operating as drive-through locations, but walk-ups will be accommodated. Must bring your own container!
10/2 7pm: Open 12-7, William W. Estes Elementary School – 275 Overlook Road, Asheville (WLOS News)
10/2 7pm: Open 12-7, Sand Hill Elementary – 154 Sand Hill School Road, Asheville. Please enter via Acton Circle. (WLOS News)
10/2 7pm: Open 12-7, North Windy Ridge Intermediate School – 20 Doan Road, Weaverville (WLOS News)
10/2 7pm: Open 12-7, Fairview Elementary School – 1355 Charlotte Highway, Fairview (WLOS News)
10/2 – 8 Riverview Drive distributing food, water, supplies, and hot meal Wed 10/2 1pm. please park at New Belgium + Haywood Rd and walk to warehouse. PORTA POTTIES and ELECTRICITY via generator
Asheville Dream Center location at 399 Beaverdam rd. 9-5pm for starlink, food, supplies, and water. All free

Water

The City’s guesstimation is that it will take several weeks to restore water service (mid-to-late October).^[g] Some South Asheville residents have water, but this might be disrupted again. The recommendation is to fill bathtubs and other large containers to store water. Boiling is highly recommended or you risk serious disease!! Gray water can be used without boiling to flush toilets (eg. water from pools, hot tubs, tubs, and creeks).

WELL WATER: Well water is considered compromised if the well flooded and should NOT be consumed from until it has been tested. All well water that did not flood should be boiled before drinking until it can be tested.

If you cannot boil water, 8 drops of regular bleach to one gallon of water. Only use regular, unscented chlorine bleach products that are suitable for disinfection and sanitization as indicated on the label. The label may say that the active ingredient contains 6 or 8.25% of sodium hypochlorite. Do not use scented, color safe, or bleaches with added cleaners. Stir and let stand for 30 minutes before drinking.

HOW TO ACCESS WATER FROM WATER HEATER (still needs to be boiled, may need to be filtered)

FindASpring.org and boil the water on high for one minute (Marshall and Black Mountain)

10/2: Open 12-dark, ^[h]Asheville Middle School (211 S. French Broad Ave, Asheville, NC 28801) until supply runs out. Cases of bottled water will be available for pick up. Location is designed for drive-thru pick up in the first bus loop. One case per family is allowed per day. (WLOS News)
10/2: 5 Buncombe County Distribution sites – NOON – 7PM DAILY. These are the established county sites that will prioritize steady water availability. A one-day supply of bottled water will be available for each individual in a household, with distribution sites operating as drive-through locations, but walk-ups will be accommodated. Must bring your own container! The locations are:

Pack Square Park, 80 Court Plaza, Asheville 28801(Distribution site is walk-up only with assistance available for those who cannot carry water back to their cars)
William W. Estes Elementary School – 275 Overlook Road, Asheville
Sand Hill Elementary – 154 Sand Hill School Road, Asheville (Please enter via Act Circle)
North Windy Ridge Intermediate School – 20 Doan Road, Weaverville
Fairview Elementary School – 1355 Charlotte Highway, Fairview

10/1 7am: Harris Teeter on Merrimon Ave is giving out packs of water and bags of ice. Cases of water are BOGO, 2 free bags of ice.
A GIS-based map (geographic information systems) will be available on Wednesday that will cumulatively show the available locations for food and water distribution, road closures, shelters and cell towers. Follow the updates here: ashevillenc.gov/helene^[i]

Ice

Wed 10/3: 7 lb bags – Home Depot (795 Fairview Road) 10/2 (WLOS 13 News) Unexpected Large Donation of Ice that the city is unable to store

Central/Downtown

10/2: Distribution center at Asheville Middle School (211 S. French Broad Ave, Asheville, NC 28801) Food and Water available. The site will be open until dark or when supply runs out. Cases of bottled water will be available for pick up. Location is designed for drive-thru pick up in the first bus loop. One case per family is allowed per day. (Asheville City Government on Facebook and WLOS News 13)
10/2: First Baptist Church, 5 Oaks St. Ashville NC 28801
Mission Hospital is providing free potable water 509 Biltmore Ave
Asheville Mall, 3 S Tunnel Rd, Asheville, NC 28805 – water and other supplies restocked as of 7pm 9/29, more on the way – likely to continue to be res in tocked even if they go out – next drop is 9am on 9/30
382 South French Broad River – water available
AB Tech 340 Victoria Road Asheville 28801
Burial Beer South Slope: 12pm-5pm (10/2), bring your own water container (fresh and potable) also serving burgers. Cooking 200lbs catfish (10/3) from 12pm-gone
The follow locations will have canned water distribution beginning at noon on 10/1:

Dssolvr 63 N Lexington Ave
White Labs Kitchen & Brewery 172 S Charlotte St, Asheville, NC 28801
Terra Nova 101 S Lexington Ave
Archetype West 265 Haywood Rd
The Mule 131 Sweeten Creek Rd, Unit 10

Asheville Dream Center location at 399 Beaverdam rd. 9-5pm for starlink, food, supplies, and water. All free
10/2: Asheville Jewish Community Center Aquatics Center distributing water from the public pool for TOILET FLUSHING ONLY. NON POTABLE! Bring your own container. 40 Clyde street directly behind and down the hill from the gas station and charlotte street animal hospital on Charlotte street. Will distribute 10/3 from 10-1pm confirmed.

West

Covenant Community Church near AC Reynolds will be distributing today between 12:00-3:00 (10/2) 11 Rocket Drive, Asheville 28803
The Church next to Taco Boy (what used to be Zia Taqueria) on Haywood Road in West Asheville will be giving out truckloads of supplies, including water, starting early in the afternoon on 10/1. 10/2 – Stopped by around noon, they will be there as long as they have supplies in, and are taking donations. Today there was water, Gatorade, some baby supplies, snack and food supplies. They also had a barrel of nonpotable water.
Mountain Valley Spring Water, 299 Haywood Rd, may be selling water as of 9/30. As of 10/1 $7 for 5 gallons if you bring your own demijohn, additional $7 deposit if you need theirs, can get it refilled or return it to get the deposit back.
Lowe’s on Smoky Park has water 95 Smokey Park Hwy, Asheville, NC 28806 – 1 case, 1 gallon person
In front of BattleCat Coffee Bar at 373 Haywood Rd, there is a small set up of volunteers offering first aid assistance and supplies, including food, snacks, and trash bags among other things – stopped by at 10/2 around noon.
Home Depot – Enka area- Sunday Sept 29
Fresh spring water 16 Runyon Drive, Leicester – 808-729-4683 Nica
Alkaline (Filtered) Well Water – Oasis Market in Leicester ( 2645 New Leicester Hwy) 10am-6pm – Bring your own container preferred.
Stream water at Double Crown in wavl , 100 gallons, byo container while supplies last 375 Haywood Rd, Asheville, NC 28806
Sav Foods parking lot in Clyde (as of 9/29 @ 6:30pm)
Home Depot on 127 Acton Circle will have cases of water for sale 09/30 at 6AM
Canton Plaza New Clyde Highway will have a water tanker 9/30 8-6. 1 gallon per person per day, byo container
Pond at 91 Holbrook Rd Candler (Ross Farm) for flushing water. Byo buckets
Asheville Farmstead School 218 Morgan Cove Rd, Candler, NC 28715 will be open to families, and the community from 10-2 Tuesday (tomorrow) for families or community members who need water, a shower, or a space to let their kids play for a bit. Bring your water jugs and shower stuff! We hope we can help as many people as possible!
CANTON: Canton Plaza off of New Clyde Highway is giving away 1 gallon of water per person from 8-6pm (9/30)
Firestorm now has ongoing spring water distribution (1022 Haywood Rd)
The Whale on Haywood with about 200 gallons of clean drinking water at 11am and 5pm (10/1). Please bring containers
Archetype Brewing (10/1) 265 Haywood Rd, Asheville, NC 28806
The Hop Ice Creamery 167 Haywood Rd #20, Asheville, NC 28806 – steady supply of non-potable water, bring your own container. 10/2 – they have two barrels out front, containers will need to be smaller in order to dip water out.
MANNA FoodBank is set up at the WNC Farmers Market and they have water, food, diapers. 570 Brevard Rd, Asheville – 8-4pm

South

Publix on Hendersonville rd they said they may have a new shipment of water in today (9/29) 1830 Hendersonville Rd, Asheville, NC 28803
Ingles on airport rd was handing out free water and ice yesterday (9/28) 352 Airport Rd, Arden, NC 28704
Mills River Park 124 Town Center Dr, Mills River: FREE Water/ Food distribution 9/29 until 5pm
The Fresh Market parking lot at 1378 Hendersonville, Rd, Ashville, N.C. – bottled-water cases of 3 gallons being distributed drive-thru style from a box truck as of 9/30 11am
Canned drinking water being shipped in from Charlotte breweries – available at The Mule AVL/Devil's Foot Beverage Co. (131 Sweeten Creek Rd, Asheville, NC) update (10/1)
According to the Mule 10/1 morning, they will have water starting at noon today.
Reuter YMCA is opening today (10.01) at 10am to the public for showers and charging stations – 3 Town Square Blvd, Asheville, NC 28803 on Tues 10/1
REVOL Church at 399 Beaverdam Road will be supplying water at 1pm
Biltmore Baptist, Arden Campus (35 Clayton Rd, Arden, NC)–Reported 11am 10/1
1197 Crab Creek Road, Hendersonville – private home providing water, they have a generator
Water distribution from 10 AM to 5 PM at 1345 Hendersonville Road (Carolina Day School). Each person can receive 6 bottles or 1 gallon of water. Distribution will continue until supplies run out. (10/2)

East

Pisgah brewing is filling jugs – 2948 US-70, Black Mountain, NC 28711-
Home Depot at fairview rd- out of water as of 1:30pm 9/30, but another truck may arrive “in the next few days”
Food/water/baby needs at the Asheville mall at 12:30pm 9/30
Food/water/baby needs at Blount Pretzels in Beacon Village 10 AM-8 PM [10/02 @ 8:27 AM]
Spring at 231 N Carolina Terrace in Black Mountain
Davidson Oil NOT Harley Davidson that is handing out water. 116 Alexander Place Swannanoa, NC 28778
Black Mountain Swimming Pool at Lake Tomahawk Park: FREE WATER BRING YOUR OWN CONTAINER until 7pm 9/29
FREE WATER at INGLES 550 NC-9, Black Mountain
32 Old Charlotte Hwy Asheville (source BelovedAsheville insta) (bottled) continuing all afternoon into tomorrow (10/2)

Weaverville

Publix Weaverville – 165 Weaver Boulevard Open. Have purified water for sale if you bring your own container
Beech community center 15 State Rd 2114, Weaverville, NC 28787. Supply hub for blackberry inn Rd and surrounding area 10/1
The Fresh Market – FREE bottled water 944 Merrimon Ave (DELAYED until 10am 9/30). Trucks are on their way but experiencing delays
Claxton Elementary School (241 Merrimon Avenue)
REVOL Church at 1pm on Tuesday 10/1 – 399 Beaverdam Rd hot meals served while supplies lastce Pine (updated 9/30) water and wifi 3950 3 mile highway
Dimensions Studio 740 S. Main St Mars Hill – outside spigot
Bright Hope Laurel UMC – 271 Laurel Valley Rd, Mars Hill, NC 28754
Woodfin, water distribution is available at North Windy Ridge Intermediate School. (10/1)Henderson Cty

N Barnardsville

**Community meetings at 12:00 daily across from post office: hot meals, supply distro, free store, bulletin boards and organized welfare checks

Jupiter Fire Department in Barnardsville – potable water
Barnardsville post office – water, food, clothes,
Big Ivy Community Center 540 Dillingham Rd, Barnardsville, hot meals water, distro point. 10/1 needs propane and fresh food to prepare, good dropoff point for basic needs
Etowah Elementary 320 Etowah School Road Etowah, NC
Rugby Middle school 3345 Haywood Rd, Hendersonville, NC(12-6)
East Henderson High 150 Eagle Pride Dr, East Flat Rock, NC
North Henderson high 35 Fruitland Rd, Hendersonville, NC
Mills River Town Hall 124 Town Center Drive. Mills River, NC
Fletcher Town Hall 300 Old Cane Creek Rd Fletcher, NC
AdventHealth Hendersonville
Carolina Day School will distribute water from 10 a.m. to 5 p.m. this week. (10/1)

Old Fort

There was/is a water tanker that was giving out water as of 4 PM 9/30 at the McDonalds in Old Fort.

Mars Hill

Main Street in Mars Hill has safe-to-drink water and power (update from 9/30)

Rachel Elise Studio open 11-3 Free hot coffee, printer access. Posting info on the shop windows daily. 10/2 7pm
The Quil and Honey – free water and a shower This business has been closed for a couple of days. I’m trying to get in Touch with the owner 10/2 7pm
The Wild Violet WNC – free water and some groceries (10am-6pm through Saturday)
All of these things are on the same couple of blocks
TJ’s Mountain Market on Carl Eller has tons of fresh produce and no line. Located between ingles and Waffle House 10/2 7pm
Public town Wi-Fi is working pretty well. Available along Main Street. Mars hill baptist church has tables and chairs out for people to use the Wi-Fi.
Camdens coffee is currently open 8-12 but has dwindling supplies 10/2 7pm

Marshall

Marshall Mutual Aid Hub (WNC ROAR) open every day from 2-6pm, Suite 1685 Hwy 213, Suite #4: they have food, medical supplies, and more. Also accepting donations

Meals

Food in the form of Meals Ready to Eat (MRE) and bottled water are available at two distribution sites beginning today (10/2). Two MRE packages per adult, and one per child will be allowed per day. Cases of bottled water are available, one case per family per day. Distribution will last until 7 p.m. or until supplies run out.

Asheville Middle School, 211 S. French Broad Avenue, Asheville
Lindwood Crump Shiloh Community Center, 121 Shiloh Road, Asheville

Central Asheville

Earth Fare giving out free food starting at 11AM (66 Westgate Pkwy, Asheville) as of 10/2
Free pizza at Dominos on Patton every day (1483 Patton Ave, Asheville) as of 10/2
Earth Fare giving out free food starting at 11AM (66 Westgate Pkwy, Asheville) as of 10/2
Free pizza at Dominos on Patton every day (1483 Patton Ave, Asheville) as of 10/2
Twisted Laurel 130 College St serving hot food, salad, desert starting at noon – everyday
Rosetta’s Kitchen noon soup kitchen 68 N Lexington Ave. If you’re coming to eat, please bring your own plate/bowl/utensils if you are able to
Bear’s BBQ in South Slope providing free food 135 Coxe Ave -12pm Monday first come first serve
Old Europe bakery downtown was giving out baked good (on Sat. Sept. 28 at least)
Asheville Charcuterie Co – 25 Page Ave Suite 102 Free bagged lunches and a water bottle from 11-5 starting 9/31
801 Fairview Rd 3-6pm supplies and hot meal – date?
Mela Indian Restaurant serving $10 buffet (no one turned away for lack of funds)
Mellow Mushroom serving food 12-4p on 10/2(today) giving free pizzas away and 10/1
Burial beer serving burgers. Cooking 200lbs catfish (10/3) from 12pm-gone. Also giving away water, bring a container
Dilbar at 5 Biltmore Avenue is open 11:30 – 8:00 PM Daily (CASH ONLY) All Meals are $9.99

Hunger and Health Coalition 141 Health Center Dr # C, Boone, NC 28607 We are working with partners to gather the food, water, meals, and medicine supplies our community needs. We have SOME allergen friendly foods available, and protein supplements as supplies last
Barnardsville post office – water, food, clothes, info every day at noon
Marshall: (updated 9/30) mutual aid hub Suite 4 1685 Hwy 213, food and medical supplies 2p-6p
Beacon of Hope 5111 US 25/70 Hwy Marshall, open from 12-4 starting 9/30
Marshall VFD 4646 US 25/70 Hwy, operating out of AB Tech
Walnut VFD 10025 US 25/70 Hwy Marshall
Mars Hill Fire Department 56 N Main St. Mars HIll
Madison County Fairgrounds 330 Carolina Ln Marshall
TUESDAY 10/01 Plant Restaurant: free vegan lunches from 12-1pm
Thursday 10/3 cookout at Sweeten Creek Rd at noon
Los Arcoiris Mexican Grill & Cantina 168 Boone Heights Dr, Boone, NC, United States free dine in and take out
The Venue on North Market Street downtown has free pizza, water, baked goods, etc. (10/2 @ 11:54)
Starting FRIDAY 10/4 free hot meals at Citizen Vinyl 12-5pm and continuing daily (confirmed with organizers)

East

310 W State St., Black Mountain, NC, 28711. Monte Vista Hotel
Blunt Pretzel’s 120 Alexander Pl, Swannanoa: feeding folks everyday 10a-8p
Monte Vista Hotel 308 W State St, Black Mountain: FOOD offered at intervals throughout the day 9/29
Black Mountain Bounty & Soul is at The BM Presbyterian Church
Black Mountain Milton Hotel
32 Old Charlotte Hwy Asheville (source BelovedAsheville insta) Free Food (10/1)

West

LOWES at Smoky Park Highway is serving food / water at 1pm until supplies run out on Tuesday 10/1
Sunny Point Cafe providing food breakfast at at 9:30am and noon – 10/1
Raz Coffee 16 Sardis Road Asheville NC 28801 – 8am – 3pm – cash only!
The Pad Thai restaurant on Sardis Road near the corner of Brevard Road is open and has takeout meals available. Cash and Zelle only. They had fried rice, pad Thai, egg rolls, spring rolls, a salad dish. There was shrimp, beef, chicken, and vegan tofu option. (9/30)
18 Sardis Road, Asheville NC 28801
At the West Avl Fire dept there is a food truck taking donations for food and water (including bottled water). Anticipated to be there in the AM on 10/1
Itto was giving out free Ramen in West Asheville and the Odditorium was also giving out free food
12 Baskets on Haywood open for lunch, As of 9/30 they were need paper plates and water, has charging station. They need non-food supplies
Hearts with Hands will continue relief efforts by distributing food boxes and water from 10 a.m.-6 p.m. Sept. 30 and 10/2 at the outreach ministry's outreach's warehouse, 850 Warren Wilson Road in Swannanoa. The organization intends to add hot meal food distribution later.
Asheville Middle School (211 S French Broad Ave)
Grassroots Aid Partnership has a Field Kitchen serving meals on haywood across from the fire department 9/30
Monte Vista Hotel (310 W State Street, Black Mountain)
The Radical serving food 9/30 starting at 2p (95 Roberts St)
West Village Market (9/30) – cash, card, and EBT – big shipment expected wed 10/2
Firestorm Books (9/30) – offering free snacks, hygienic products. They have power for charging. They share updates everyday at 2pm
West AVL tailgate market (718 Haywood Rd) will be open 10/1, bring cash if you have it
Los Nenes Bakery – cash (1341 Parkwood Ave, Unit 110)
Cassia will be at Cellarest (395 Haywood Rd, Asheville, NC 28806) today (10.01) serving free hot meals. Starting around 2 pm until they run out. Cellarest is opening every day around noon to share resources and has charging capabilities.
Dominos set up at 1863 Patton Ave offering free pizza as of 10/1
Calgary Church in West Asheville 531 Haywood Rd is giving out food and water
North Meats South 670 new Clyde hwy, Canton, NC, 28716 SERVING burgers and hot dogs12pm- till foods gone for the day limit 1 meal per person. FREE HOT FOOD.
Regina’s 1400 Patton Ave providing food all day, also serving as a donation hub
Smashville burger food truck at 575 New Leicester Hwy
MANNA FoodBank is set up at the WNC Farmers Market and they have water, food, diapers. 570 Brevard Rd, Asheville – 8-4pm. 10/2 – stopped by around 11 am, had cases of water, boxes of food including some fresh produce, dog food, cat food, paper towels and baby supplies.
Free lunch on 10/2 on Patton just east of New Leicester Highway 1pm

South

9/30 10am Sam’s Club in Hendersonville is accepting all people regardless of membership (retrieved from Threads)
9/30 3pm free food at West End Bakery 757 Haywood Rd, Asheville, NC 28806
World Central Kitchen has arrived and will begin serving meals at noon on Monday from Bears Smokehouse at 135 Coxe Ave. in downtown Asheville. They will also set up more distribution locations outside of AVL in the coming days. They are continuing for 10/2
Asheville mall parking lot has trailers full of water & food
Landing Depot on Patton open – cash only805 Patton Ave, Asheville, NC 28806
Grovemont Square Park 251 Stonewall Ave, Swannanoa: FREE Food/ Water 9/29 10am-7pm
Mills River Park 124 Town Center Dr, Mills River: FREE Water/ Food distribution 9/29 until 5pm
Guardian Property Services LLC 514 5th Ave W, Hendersonville: FREE FOOD/ Phone charging 9/29
Arden Quality Plus (2273 Hendersonville Road, Arden)
Dominos at 1863 Hendersonville Rd offering free pizza to families in need as of 10/1
Taco Boy Biltmore Park is serving food 12pm until food runs out daily. 2 Towne Square Blvd. Suite 120
Rocky's Hot Chicken Shack 3749 Sweeten Creek Rd, Arden, NC 28704 12-3pm Wed 10/2
Ingles on Long Shoals in Arden is cash only for groceries, 10 people at a time, last customers will be let in at 5:45p (10/2 @ 3:24p)
Tupelo Honey Hendersonville is serving free buffet style 11:30am-5:30pm EVERYDAY starting Thursday 10/3 1829 Hendersonville Rd

NORTH

First Baptist Church,63 N Main Street Weaverville, Free meal opportunities starting at 1 p.m. (and continuing while supplies last).

Tennessee

Hampton Valley Forge Fire Hall, 3867 US-321 Elizabethton, TN, (423)-725-3500, Has a lot of stuff to give out – water food paper items. https://x.com/PWaggy420/status/1841183643303362697/photo/1

MADISON COUNTY

Beacon of Hope open from 12-4pm starting 9/30, 5111 US 25/70 Hwy (food and resource distribution and also taking donations)
Other Beacon of Hope supply locations

Marshall VFD, operating out of AB-tech – 4646 US 25/70 Hwy
Walnut VFD – 10025 US 25/70 Hwy
Mars Hill Fire Department – 56 N main street, Mars Hill
Madison County Fairgrounds – 330 Caroline Lane

General

WNC Farmers Market is OPEN – 570 Brevard Rd, plan on cash only
Manna Food Bank

They serve as a Hub for a network of small orgs across sixteen counties.
Currently operating at the WNC Farmers Market from Wednesday 10/2 to Saturday 10/5. Donations accepted from 8-12 and distribution of food and water from 1-4PM. (Updated 10/2)
828.299.3663
Distribution on 10/2 noon to 4pm

Second Harvest of NW NC

Serves 18 counties, including Boone and the other hard hit counties. They are in Winston-Salem, but their distribution goes to all the tiny orgs in the Puckerbrush that people actually use to access food.
3655 Reed St,Winston-Salem, NC 27107
335.422.7758

Groceries

Asheville

10/3 Earthfare 66 Westgate Pkwy will be giving away THOUSANDS of free food, meat, etc. on Thursday 10/3 starting at 10am
French Broad Food Coop is cash only. Open daily 11 am to 5 pm. Only dry goods, no cooler or freezer items, until power is restored downtown. – as of Monday evening 9/30/24
Publix on Henderson is taking cash and card, restocking at all times 1830 Hendersonville Rd Asheville, NC 28803. They have wifi, food, water
Trader Joe’s is open and taking credit/debit
Harris Teeter on Merrimon is open and taking debit/credit – well stocked om 9/30 except bread, they have water (out of soup and paper goods but produce looks good)
Weaverville Publix is taking cash + card, has wine, candy, frozen food
Fresh market 944 Merrimon Ave – free bottled water
Ingles on Brevard Rd – CASH ONLY – FOOD/WATER
Lake Junaluska – Food Lion & Publix
Ingles 863 Brevard Rd cash only
Candler residents: Montmorenci United Methodist Church food box distribution today 12/29 at 4:00pm In parking lot of laundry mat 1523 smokey park hwy (Limit per car, only until gone)
Whole Foods on merrimon will open on 9/30 at 8:00am – has dry goods, lots of produce and limited meat and dairy products. They didn’t have water, the freezers are empty and a lot of the refrigerated stuff is picked over, but they did have working wi-fi. This could have changed, they were standing by for truck deliveries but didn’t know when to expect them. – as of 5:30pm 9/30
Firestorm (9/30) – offering free snacks, canned goods, hygienic products, etc
Ingles in Black mountain is well stocked as of pm 9/30 550 NC-9
Walmart in Waynesville has water, is taking cards 135 Town Center Loop, Waynesville
As of the morning 10/1, Sam’s Club in AVL is allowing anyone to shop and has trucks restocking

East of Black Mountain^[j]

North

Publix Weaverville (10/1) 165 Weaver Blvd, Weaverville, NC 28787 food and taking cards

Gasoline

10/1, 4pm: LINEMEN ARE REQUESTING THAT IF YOU CAN STAY OFF THE ROADS AND DO WITHOUT GAS, IT WOULD HELP. They are having a difficult time finding gas for equipment.

GENERAL

Assume cash only, changing rapidly! Please add the date and time gas was available!

Consider the GasBuddy app, but don’t rely on it. Please check below for confirmed gasoline, and at what time. Filter by power and which locations have updated the price recently

Please include STATION NAME, address or landmarks, date and time of confirming availability, cash/credit and any limits, LINE LENGTH (or how long you waited), how much gas is assumed left (if known), how you know (source, such as self, socials, word-of-mouth, etc), types of gas, and any additional details that may be helpful.

CENTRAL/DOWNTOWN

Shell 40 Merrimon Ave and Enmarket on Merrimon 203 Merrimon Ave, Enmarket now taking cards of 10.2
City by McCormick Stadium is open intermittently with gas 45 McCormick Pl, Asheville, NC 28801
The shell on Charlotte St is open with a very long line – Shell 45 Charlotte St, Asheville, NC 28801
As of 10/2 11:30 am there was Gas on Charlotte St
Sam’s 645 Patton Ave had gas as of 9AM Oct 1st. Must be a member to buy gas there; can purchase annual membership inside store ($50); accepting credit cards

WEST

Ingles Market (151 Smokey Park Hwy, Asheville): Has gas as of 9/30 5pm. Cash only $40 limit. Long lines reported (half-hour+). (Source: Direct report from person on site).
BP (589 Brevard Rd, Asheville): Confirmed as of 9/30 3:00pm. Gas available. Payment method unknown. Line length unknown. (Source: User report in AVL Helene Discord server). 10/2 – as of 11 am there were no lines, gas available, and taking cards – if pump doesn’t accept it, they will inside. If you don’t need as much as you tell them to set the pump for, it will revert back to your card. Inside ATM not working.
Shell 1498 Smokey Park Hwy, Candler, NC 28715 taking card! Out as of 11am 9/30, but they will get more later today
Sunoco down Patton before the DMV has gas and the line was super short! (10/1 @ 11:23a) sorry for the late update!
The hot spot, Ingles, and exxon on Brevard Rd have been open for several days now. They may be out of gas. Ingles 863 Brevard Rd, Exxon 875 Brevard Rd, 28806

More reports of Brevard Rd stations having gas
9/30 2pm Hot Spot Brevard Rd has gas CASH ONLY

Ingles on Sand Hill in Candler is open 1572 Sand Hill Rd, Candler, NC 28715 – no gas as of 4:15pm 9/29
Hot spot on New Leicester Hwy – cash/credit up to $40 – super well organized. (10/1 3pm)
As of 3pm (9/29) there is no gas at any gas station in Waynesville
Ingles and hotspot West Patton have power, will probably start pumping soon – 7:45am 9/30
Reports of plenty in Belmont NC two hours west of Asheville
Firestorm (9/30) – offering free snacks, canned goods, hygienic products, etc
Haywood Quick Stop 495 Haywood Rd has gas as of pm 9/30, taking cash and card

EAST

As of 9/30 I-40 East between Black Mountain and Old Fort now open. Please share any reports of Gas available east of Old Fort
Shell station (Kounty Line) off Charlotte Hwy is open and good system for flow of traffic. Card only.
Amaco on hwy 74/Charlotte hwy is open, don't know if cash or card but they had line and moving steady.
Citgo by Fairview elementary, cash only
As of 10/2 at 11:35 Shell at exit 59 in Swannanoa had gas. Takes credit cards.

NORTH

Red Oak Gas Station 1318 State Rd 1756, Weaverville, NC 28787 – only 30 min wait on 9/30
Citgo 3660 US-25, Marshall, NC 28753 (10/1)
Several gas stations reported on Jupiter Rd between Alexander and marshall, relatively short lines on 10/1

SOUTH

As of 9/30/2024 – Sheetz in Fletcher has gas- open 24/7

sheetz in fletcher does have gas and takes card. lot of people but i saw on FB they just got more gas delivered last night at like 5 am 5440 Asheville Hwy, Hendersonville, NC 28791
As of 4:30 PM EST on Monday 9/30 I heard Fletcher was almost out of gas.

Citgo Biltmore Ave (corner of McCormick and Buchanan) cash only, line forms up toward Mission be careful of ambulances.
There were a few gas stations on Long Shoals Road open as of last night. Ingles gas 301 Long Shoals Rd, Arden, NC 28704
Citgo and Marathon in Fletcher had gas last night. I’m not sure how much (if any) they’d have left today but it’s worth a shot. Citgo was cash only. Not sure about Marathon.
Citgo 4091 Hendersonville Rd, Fletcher, NC 28732 9/29 6 pm
16 Smith Mill Road
GAS – Sheetz on Asheville Hwy near Naples Rd – CREDIT CARDS ACCEPTED – as of 16:00 9/30
2273 Hendersonville Road, Arden NC in Convenience store open, accepting cash and cards Gas available – unleaded, mid, premium, and diesel (some pumps not accepting cards)
443 Airport Rd, Arden, NC 28704 – gas available as of 5:15pm 9/29. Credit and cash, no debit
Ingles
Fletcher sheets is having gas trucks come in very frequently. Had 2 show up during my wait to get gas. took two and a half hours, but finally got it.
Gas available in Easley, SC – slightly west of Greenville gas available all over Greenville
QT in flat rock(upward road hendo) seems to be refilling regularly and is taking card. Just have some long lines (as of 4pm yesterday and 5am this morning 9/30) .
Circle K in spartanburg off i-26
Heading South, off I-26 at Saluda, they have gas at 3PM 10/2

OUTSIDE OF ASHEVILLE

Fastop @ 1020 E Dixon Blvd, Shelby, NC 28152 CASH ONLY (as of 10:45 am EST, 9/30/24),

~50% of food/supplies available inside the store

Weaverville Shell near I 26 has gas – long line (as of 13:00 EST 9/30/24) out 7:00am 10/1
Weaverville Shell of Monticello Exit (as of 15:00 EST 9/30/24) out 7:00am 10/1
Exit 19 on i26 had gas as of 9/28, all stations were open, QT had the shortest line
Fletcher, NC

Marathon and Citgo in Fletcher both have gas. Marathon was only a 20 minute wait $40 cash only limit at 2pm today (15:30 9/30/24)

Mars Hill, NC

BP at the Wolf Laurel exit off of I26 got 7000 gallons of gas 10/01. They are accepting cards for gas. $50 limit. Short line when I was there.

Brevard, NC (as of 10/1 at 10:41am)

Marathon Gas @ 1210 Asheville Hwy, Brevard, NC 28712 is open and accepting cards However they're out of regular, but they have premium. There is a $20 limit so it doesn't go too far with premium, but it seems like a good option.

ARCHIVE GAS

CENTRAL/DOWNTOWN

SOUTH

BP 380 Long Shoals – has gas as of 9/29 7pm cash only
Shell (377 Long Shoals Rd, Arden) – able to get gas via credit card as of 4pm 9/29

Propane^[k]

Ace on Haywood normally does refills from large canister outside. Hearing you should arrive by 8 AM.
Blossman Gas at 170 Sweeten Creek Rd
Ace at 1900 Hendersonville Road had plenty of propane as of 10/2 4pm

Power

If you have spare USB batteries / power banks please charge them from an EV only and hand them out to neighbors to charge their phones. We want to avoid people wasting gas idling an engine just to charge a phone.

Using an EV as a generator:

If you have a Tesla, activate sentry mode but disable cameras, this will keep the USB and 12V ports active overnight to charge smaller batteries (with the doors locked, no HVAC used, basically just like a regular car alarm). As far as I know this is the most efficient way to transfer power from the larger traction battery to smaller ones.
If you have a larger 12V inverter, you can connect it to the 12V battery in the EV, same as a gas car. The EV’s traction battery should then recharge the smaller 12V battery as needed. Typically a 1500W or higher rated inverter is needed to power appliances.

ATMs

Bank of America on Patton Ave one of two ATMs is working (9:45am 10/1, also was able to get money 10/2 around 1pm – note, there are actually 2 machines around the back – one under the drive-thru, and one under the BOA sign that is more visible, but only one line formed until others created a second, and we believe people got money out of both, 10/2)
Wells Fargo downtown Machine down (9/30 at 4:15p)
Wells Fargo on Hendersonville is closed 10/1 12pm
Hendersonville Road Publix – ATM was yellow taped on 10/1 at 10am
Skyla credit union at 148 Charlotte Street has a drive thru ATM – offline as of noon 9/29
Hometrust bank on Merrimon Ave. -as of noon 9/29
10/2 12pm, PNC ATM at O’Henry Ave had cash
Mars Hill cash points working on 9/29

Cashback

Waynesville Lowe’s
Quality Plus Arden

Landfill & Disposal

Buncombe County and City of Asheville do not have a general trash collection solution at the moment.

Hominy Creek Transfer Station is closed indefinitely
Buncombe County Landfill is open.

Starting tomorrow (Thursday 10/3) Waste Pro will resume regular Thursday routes where accessible. If your trash isn’t collected, bring it back inside. Trucks will be stationed at three Ingles locations for bagged household waste (not storm debris) from 8 a.m. to 6 p.m. on Thursday:

– Ingles at 2901 Hendersonville Road, Fletcher

– Ingles at 1865 Hendersonville Rd, Asheville

– Ingles at 225 Charlotte Hwy, Asheville

Showers

ABtech has hot showers available, have to go through mission hospital drive/victoria dr to get there. 7am to 7pm between McDowell House and Coleman Building, bring own towel/washcloth/soap. Unfortunately water is not hot.
Asheville Farmstead School 218 Morgan Cove Rd, Candler, NC 28715 will be open to families, and the community from Thursday 10/3 10am-2pm for families or community members who need water, a shower, or a space to let their kids play for a bit. Bring your water jugs and shower stuff!
AG Center. The shelter has no running water or power but does have a porta-trailer with bathrooms. 765 Boylston Hwy Fletcher, NC 28732 -hot showers avail, bring own towel but other hygiene products available
Reuter YMCA is opening today (10.01) at 10am to the public for showers and charging stations – 3 Town Square Blvd, Asheville, NC 28803 on Tues 10/1
YMCA Biltmore Park 3 Town Square Blvd 10am-5pm. UPDATE 10/1: long lines but open
Calvary Road Church 2701 Soco Rd, Maggie Valley, NC 28751
Walmart 60 Airport Rd – trailers in parking lot – wasn’t available 10/2 bc water truck coming from charlotte broke down (10/2 8:30pm)
Alpha Fitness 2570 Asheville Hwy, Hendersonville is open to non-members for showers 9am-8pm
The FEMA Shower and Laundry area at airport road Walmart. Open 7 to 7. Currently on a 2-3 hr delay as of 10 am 10/2 due to water truck delay.
Walmart on airport road has a Tide station for laundry and showers. Heard 10/1 5:30 pm not sure of load limits, lines etc
Reported on 10/3 Maple Ridge Baptist Church 133 Medford Branch Rd Candler

Communication

Curfew

As of Mon. Sept. 30 the Asheville curfew is still in place – from 7:30pm–7:30am.
As of Wed. Oct 2 Henderson County curfew 8 PM – 8 AM

Alerts & Alert Signups

MANDATORY EVACUATION FOR SWANNANOA RIVER VALLEY

AVL Alert signup for SMS updates
Buncombe County Code Red alert signup
Duke Energy power outage alerts
Weather alerts and advisories
Text BCAlert to 99411 for text alert notifications and updates.

Radio & Other Alerts

88.1 or 107.9 FM blue ridge public radio
570 AM radio
99.9 FM
Asheville – 88.1
Black Mountain – 107.5
Brevard – 101.5
Bryson City – 94.7
Cullowhee – 89.7
Franklin – 91.3
Hendersonville – 99.3
Highlands – 103.3
Murphy – 88.5
Sylva, Dillsboro – 91.5
Tryon – 101.5
Waynesville-Clyde – 89.7
Waynesville-Hazelwood – 102.9
Mars Hill 90.5
Firestorm Bookstore has a mutual aid meeting everyday at 2pm – helpful for resource sharing. They now have power for charging
Barnardsville post office everyday at noon
If you're safe, you can text any message to (828) 888-0440. If you're trying to find a loved one, visit DisasterCheckin.com to see if they've checked in. If you don't have internet access, text "SEARCH XXXXXXXXXX" (replace the X's with their phone number) to (828) 888-0440 to check if they've registered with us.

Weather Updates

As of 10/1, the tropical system in the gulf will not be arriving to WNC until the morning of 10/9. It is NOT a strong system, although it may bring unneeded rain.
Brad Panovich Meteorologist – Frequent Updates
North Carolina Weather Authority FB Page

News Updates

Text mirror for BPR: https://text.bpr.org/

City of Asheville Hurricane Helene information and updates
City of Asheville Recovery Resources
Hendersonville flooding alerts
WLOS live updates (Buncombe, Henderson, Transylvania, McDowell, Mitchell, Yancey)
Asheville Fire dept. Twitter, Facebook
City of Asheville Facebook, Twitter, Instagram

Buncombe County briefings daily at 10am and 4pm

Facebook: streamed on the Buncombe County Facebook Page
88.1 or 107.9 FM blue ridge public radio
570 AM radio
99.9 FM
Watch LIVE at WLOS.com

Blue Ridge Public Radio Live Online News Updates @bluridgepublicradio instagram and facebook
Ham Radio for updates

Resource Maps and Links

Crowdsourced Resources Map (businesses open, gas stations, etc.)
Reddit Megathread of Resources
WNC Flood Linktree of resources
A GIS-based map (geographic information systems) will be available on Wednesday that will cumulatively show the available locations for food and water distribution, road closures, shelters and cell towers. Follow the updates here: ashevillenc.gov/helene
WNC Response and Recovery Crisis Response & Recovery Resources LinkTree Database

Cell Service

TTN Western NC: providers have enabled “disaster roaming.” Regardless of what service a person has, if they are in an area with any functional network, they will be able to make calls or send text messages. Go to settings, Then connections, under mobile network settings make sure roaming is enabled.(For iPhone users: Go to settings, Cellular, Cellular Data Options, and toggle on Data Roaming.)

How to text via satelite
Family Justice Center 240 & Charlotte / 35 Woodfin across from Asheville ymca (Verizon dropped off mobile tower along with City 9/29), should be available for a few blocks nearby (confirmed 10/2 WLOS)
Asheville Middle School 211 S French Broad Ave, Asheville (10/2 WLOS)
Dr. Wesley Grant Senior Southside Community Center 285 Livingston St, Asheville (10/2 WLOS)
An additional temporary Verizon tower will be placed at Groce United Methodist Church, 954 Tunnel Road, Asheville. This tower will offer limited cellular reception within approximately 200 yards of where it is parked. (source City of Asheville webpage, 2pm update)
Earth Magick in downtown Asheville on Lexington next to Dobra Tea. We are offering free phone and computer charging! 9-5pm! (9/30/24)
River Arts District – higher up you go the better service, Bartlett st is very good
Parts of downtown
Ingles in Reynolds
12 Bones SAVL – CELL SERVICE
Full Verizon service in the 12 bones parking lot.
DoubleTree off Haywood and Carter
Louisian and Patton Firehouse
STRONG CELL SIGNAL near Waffle House at BatCave exit of 26 in Hendersonville. 100 Sugarloaf Rd.
310 W State St., Black Mountain, NC, 28711. Monte Vista Hotel
Good service at Asheville mall on south tunnel. Had success in chic fil a parking lot.
FAIRVIEW–Daymoon Cafe, 381 Old Charlotte Hwy, Fairview NC, 28730
UNCA Campus Reported signal available from observatory hill
MILLS RIVER–Ingles, 3338 Boylston Hwy, Mills River, NC 28759
WNC Ag Center (765 Boylston Hwy, gate 5): T-mobile has set up a charging station and cell service. Reps from T-mobile May also be on-site; they have discussed getting Wi-Fi into the Ag Center shelter.
HENDERSONVILLE: As of Oct 1 @ 830am VZW data services are offline from 1:23am. ETA has not been provided.
ASHEVILLE–Mad Genius Studios, 121 Sweeten Creek Road Suite 20 Asheville NC 28803 (located in the very back of Atelier Mason Co. (9/30) strong cell signal, power on to charge, supply drop-off
Most areas of Brevard have has resorted cell service
BLACK MOUNTAIN: Verizon Tower in front of Epic Cycle 102 Sutton Ave.

Wifi

36 Montford Ave (Chamber of Commerce)
Citizen Vinyl 14 O'Henry Avenue 28801
Moxy Hotel 61 Biltmore Ave, Asheville, NC 28801
The Plug Shop – 34 S Lexington Ave and 1356 Patton Ave
Center for Craft 67 Broadway St, Asheville, NC 28801
Patton Ave Pet Co – 109 Patton Ave,1388 Patton Ave
AMOS – Science! Asheville Science Museum 3 Patton Ave, Asheville, NC 28801
Mosaic Cafe in Biltmore Park 1 Town Square Blvd Suite 150, Asheville, NC 28803 – Mosaic Cafe Guest 2 – just log in with your name and email. No password. Also will hopefully be back open at noon Monday 9/30
Waynesville Lowe's 100 Liner Cove Rd, Waynesville, NC 28786
North Asheville Library 1030 Merrimon Ave–password: readmore
Downtown library 67 Haywood St, Asheville, NC 28801
90 Southside Ave 28801
Register of Deeds 205 College St, Asheville, NC 28801
West Asheville Fire Station 970 Haywood Rd, Asheville, NC 28806
Kmart parking lots
Chamber of Commerce 36 Montford Ave, Asheville, NC 28801
REI in Biltmore Park 31 Schenck Pkwy, Asheville, NC 28803 (
Wicked Weed 91 Biltmore Ave, Asheville, NC 28801
Pac Memorial Library 67 Haywood St, Asheville, NC 28801–password: readmore
Buncombe County Health Services
Ken Wilson Ford in Canton has Wifi.
Whole Foods on Merrimon
Whole Foods on Tunnel Rd (10/1 9am)
Best Buy in Waynesville
Mission Hospital guest-wifi
WNC AG CENTER – WIFI & CHARGING
Family Justice Center, downtown Asheville
Woodfin Street
West Asheville Home Depot
West Asheville Library password: readmore
Itto Ramen at 630 Haywood in WAVL – 10/2 – available outside, strong signal, ask folks for the password
Downtown black mountain in the square by fire dept has a Verizon WiFi tower up
ART transit station on Coxe Ave

T-Mobile teams offering charging and Wi-Fi connectivity at the following locations, during their open hours. Details below
Western North Carolina (WNC) Agricultural Center at 1301 Fanning Bridge Road, Fletcher, NC 28732
Asheville Middle School at 211 S. French Broad Ave., Asheville, NC 28801
Dr. Wesley Grant Sr. Southside Community Center at 285 Livingston St. Asheville, NC 28801
A-B Tech Community College at 340 Victoria Rd., Asheville, NC 28801
Dimensions Studio 740 S. Main St. Mars Hill, NC 28754 – guest wifi and outdoor outlet in parking lot
The Hop Ice Creamery 167 Haywood Rd #20 Asheville, NC 28806 – wifi and power strip outside
Mad Genius Studios, 121 Sweeten Creek Road Suite 20 Asheville NC 28803 (located in the very back of Atelier Mason Co. (9/30) strong cell signal, power on to charge, supply drop-off

Starlink Stations^[l]^[m]

for public use

SPOT 1: DoubleTree Hilton Downtown 199 Haywood

SSID: SORTOR STARLINK

Pass: ncstrong

SPOT 2: Asheville Shelter Ferguson Building 340 Victoria Rd

SSID: HALL STARLINk

Pass: ncstrong

Starlink in Black Mountain on Lower Flat C in reek Rd

Network ends in Mesh-Guest

Password: TRFlatcreek1! No
(If this pw doesn’t work, try ncstrong. Someone please report back on success.)

From Ham Radio – Mt. Mitchell repeater EOC

BLACK MOUNTAIN STARLINK INTERNET ACCESS

There is Starlink internet access in Black Mountain located at 108 View St.

Reception is best on the Mountain Street side, and the password is NCStrong. No SSID info, but I don't think it will be hard to find. Not sure about the capitalization on the password.

For those in areas that were impacted by Hurricane Helene, Starlink is available and temporarily offering free service for the first month. If you are impacted by Hurricane Helene, or are looking to enable rapid assistance for responding to communities impacted by Hurricane Helene, and need to access this 30 day free service option, please follow the steps below:

New customers:

1 Go to starlink.com/residential (https://starlink.com/residential)

2 Enter your address, and click order now

3 Select the "Helene Relief" service plan and check out

• Note – Only service areas impacted by Helene will display the "Helene Relief" service option. if you do not see the $0 option, your area is not eligible. If you believe this is in error, please

let us know by contacting support.

Also note, only the service is free for 30 days, hardware is still needed to connect to Starlink

Healthcare

Hotlines

National Suicide and Crisis Lifeline: just dial 988 or text them. Live chat also available at https://chat.988lifeline.org/
Emergency substance abuse (SAMHSA) helpline: 800-662-4357
Disaster Distress Helpline (for any emotional stress): 800-985-5990 or text them (español: presiona 2).

Urgent Care

Mission My Care Now – Biltmore Park is open for walk in/urgent care 9a-4p. 310 Long Shoals Rd (per mission health instagram)
Mercy Urgent Care has walk-in locations open at the following addresses from 8:30 a.m. to 6:00 p.m.:
– West Asheville: 1201 Patton Ave.
– Weaverville: 61 Weaver Blvd.
– Brevard: 22 Trust Lane
– Waynesville: 120 Frazier St.
Carolina Internal Medicine Associates on 275 McDowell St. is open today (10/2) for urgent visits
-Mercy Urgent Care Foothills: 140 W Mills St. (Source: County Post)
Novant Go-Health is open 9 a.m. to 6 p.m. at 349 New Leicester Highway. (Source: County Post)

Emergency Dental

Emergency Eye Care

10/2 12pm to 3pm, 181 Charlotte St, Asheville, NC 28801. This clinic is for emergency eye care and eyewear needs ONLY, including eye infection, red eye, loss of vision, eye pain, injury to the eye, contact lens dispensing, glasses dispensing, repairs and adjustments. Walk-ins welcome. Email us at [email protected]. No water, no bathrooms.

Primary Healthcare

The ABCCM Medical Clinic (155 Livingston St.) is providing primary healthcare to all adults regardless of insurance status

Disability Assistance

Partnership for Inclusive Disaster Strategies Disability & Disaster Hotline – Call/Text: +1 (800) 626-4959, Email: [email protected]
One-time financial support thru New Disabled South (unclear if necessary to ID as disabled) http://go.newdisabledsouth.org/helene Update 10/2: they have exhausted their funds but are hoping to raise more, so submit an application anyway

Mental Healthcare

Master google doc for healers to add FREE wellness offerings of support re therapy/coaching etc for trauma, grief, headspace, and planning for life or business. Both in-person events, online events and 1-1 private calls/sessions.
Resources for Resilience (www.resourcesforresilience.com) -Hosting free Listening Circles, open to all WNC residents. Big events can hit us hard and affect us in many ways. Listening Circles help us name what is most difficult about them and practice tools that can help with the stress, right now. If you are feeling overwhelmed, anxious, or upset; if you saw or responded to something hard; or if you are looking to connect with others in the community, join us online as we lean on one another and highlight what is getting us through this difficult time. Where: Drop in on Zoom at https://bit.ly/WNCListens When: 12-1 PM EST, every day through October 18
Better help is offering 3 months of free mental healthcare health therapy for anyone impacted by Hurricane Helene using the voucher code Hurricane-Helene-support. Use link: Https://betterhelp.com/voucher
Substance use support and Narcan access can be found through https://www.facebook.com/thesteadycollective
Seek Healing is hosting an open connection practice Wed 10/2 1-6pm to process grief and overall experience in a trauma informed container 50 S French Broad at United Way Building (703)-731-4421

Mental Health Support – Mind-Body Practices

These practices can help you move through emotions, reduce stress, and feel more calm. However, they can make you emotional first as you’re coming into more contact with what’s present. You might want to sandwich them together.

When you’re feeling a lot (including numbness/dissociation place your hands on your body, either your heart or where you’re feeling a lot of sensation or not feeling, and say out loud “Right now I’m feeling…” For example, “Right now I’m feeling overwhelmed and terrified.” Take a few breathes. Repeat saying everything you’re feeling or thinking. This helps your body acknowledge how you’re feeling and stop bracing against it. It can bring some softening
Voo – This comes from Somatic Experiencing, a trauma healing modality. Take a deep breath and on the exhale say vooooooooooo. You can moo or boo as well. It create a vibration that helps dissipate energy. Humming is similar and shown to boost the immune system.
Bilateral stimulation / butterfly tapping – Place your right hand on your left clavicle/shoulder and left hand on right clavicle/shoulder. Alternate tapping each hand. This is bilateral stimulation that is soothing and actually originated in supporting Hurricane survivors. You can do this while talking out loud about what you have or are experiencing and it helps your brain reduce the emotional intensity.
Emotional Freedom Technique aka EFT Tapping. EFT tapping involves lightly tapping on Chinese Medicine acupressure points while verbally processing; it’s been shown to reduce cortisol and is effective at improving PTSD. You can tap on these points without saying anything and will still experience a calming effect. It may increase emotions and sensations before decreasing them; totally normal. Graphic below with points to tap on Begin by tapping on the side of your left hand and start describing how you’re feeling, sensations you’re experiencing, thoughts you’re having. Every 5 statements or so say “I’m open to this energy shifting” or “Even though I’m experiencing X I love and accept myself.” Move the center of the head (really more towards back top of the head), for each point 2-9 you’ll say one statement as you tap. You’ll repeat tapping along these points while rotating. Continue to describe how you feel, sensations, thoughts, etc. Sprinkle in those two statements about energy shifting or loving yourself. As you notice energy shifting begin to make statements about “I trust this won’t last forever. Or I’m open to feeling different” Basically statements that open up the possibility about things changes. You’ll finish tapping by describing how you want to feel, what you want for your community, etc. “I know I can get through this.”

Pharmacy

How to Get Your Medications Refilled:

The North Carolina Board of Pharmacy is maintaining an updated list of open pharmacies in Western NC. The entire list can be found here: https://bit.ly/4ePoHct. Some pharmacies may not be listed. Emergency rules allow you to bring in your existing prescription bottle to get a 30- or 90-day refill at any open pharmacy, even if your usual pharmacy is closed, even if you have no remaining refills listed on your bottle. This does not include refills for schedule 2 controlled substances like pain pills or ADHD meds. Remember:

Bring your prescription bottles.
Someone other than the patient can pick up the prescription (ID may be required for certain medications).

For schedule 2 controlled substances:

Controlled Substances & Emergency Response Fact Sheet: Frequently Asked Questions
“Patients are generally advised to first consult with their home pharmacist, primary care physician, and/or psychiatrist, as appropriate, to get the guidance needed to sustain their supply of or access to their controlled substance medications during an emergency”
From personal experience of someone who has gotten schedule 2 controlled substances refilled when the pharmacy they were first ordered to cannot fill them for some reason

First, call your provider and ask them to send the medications to a pharmacy you know is open.

It may be smart to call the pharmacy first and ask if they have the medication on hand if you know there is a shortage

If you have trouble, pharmacists are incredible resources. Pharmacists that don’t have your medication on hand often know what pharmacies to try, may be able to check what pharmacies in their same chain do have it and are open, may be able to advise you on substitutes if there is absolutely none of your prescription to be had, and may be able to advise you on what to say to your prescriber when you ask them to send your medication elsewhere.

Map of pharmacies open right now
Asheville Discount Pharmacy, Buncombe County, 76 Patton Ave, Asheville, NC 28801, 828-258-8512, REOPENING OCT 3; hours M-F 9AM-2PM
Mission Hospital Outpatient Pharmacy, which is located at 509 Biltmore Ave, Entrance no 4 (Open 24/7, closed for lunch from noon to 1 PM; not filling controlled substances).
BBB Pharmacy should be open on Mon 9/30
Publix 165 Weaver Blvd, Weaverville
Walgreens at 2501 Hendersonville Road, Arden
Walgreens at 1835 Hendersonville Road, Asheville
Walmart 60 Airport Road, Arden
Walmart 25 Northridge Commons Parkway, Weaverville
Walmart 1636 Hendersonville Road, Asheville
Waynesville Walmart 135 Town Center Loop, Waynesville, NC 28786, accepting credit cards, have food and water available
B&B Pharmacy on the corner of Haywood Rd and State St is open (9/30, 3:44p)
Publix South Asheville, 1830 Hendersonville Road, Asheville
From someone who evacuated: if you can’t get in contact with your pharmacy or provider (and not a chain), you can schedule CVS virtual minute clinic apt (if you can get wifi/cell service), tell them your info (provided as much detail of prior prescriptions like photos of pill bottles, screenshots of patient portal, etc), they can prescribe and you can pick up from ant in CVS you can get to. I would say all the “chain” pharmacies/stores have similar options
Madison Pharmacy & Gifts (Marshall, NC)
Sona Pharmacy on Long Shoals was open 9/28
Americare Pharmacy – 1185 Charlotte Hwy Fairview, NC 28730 Power is still out but pharmacists are present at time of posting and working to help people who need their prescriptions filled 9/30
Pinnacle Apothecary in Candler, open M-F 10-4 until they resume power then back to normal hours
PSA Pharmacy at 2294 US Highway 74 in Swannanoa
Waynesville CVS
CVS at 505 Smokey Park Highway
CVS at 324 Long Shoals Road in Arden
CVS on Spartanburg Highway
Economy Drug (828-692-4266)
Whitley Drug (828-692-4236)
Ingles on Spartanburg Highway (bring medication bottles)
Sam’s Club, Hendersonville
From Reddit comment “https://www.reddit.com/r/asheville/s/nm6DHl9YHf Ingles Pharmacy at 575 New Leicester Hwy open from 9a-1p. WILL ADVANCE MEDS to any Ingles Pharmacy customer regardless of location. Bring your prescription bottle wanting to be refilled.
Madison Co: Hot Springs Health Mashburn, Mars Hill Medical Center, Hot Springs Medical Center
Insulin available at Biltmore Sona pharmacy on Fairview road fully operational but phones down. To new and existing patients. Verified 10pm on 10/2
Church in Arden
Ingles Pharmacy in Hendersonville was open as of 10/1 (Howard Gap Road)

The ABCCM Medical Clinic (155 Livingston St.) is accepting medication donations Monday to Thursday, from 9 AM to noon. Requirements for donation: only sealed manufactured bottles, not expired, do not require refrigeration, and are not an amber/orange prescription bottle. They do not accept controlled substances or cancer medications.

If you are an operational pharmacy and you are not listed on the Board of Pharmacy list https://bit.ly/4ePoHct please email [email protected] to be added.

Open Pharmacy list updating every 30 minutes: https://www.ncbop.org/emergencyoperatingpharmacieshelene.html

Virtual

Adult residents of Western North Carolina can see a UNC Health primary care provider for mild symptoms without an appointment through UNC Health Virtual Care free of charge for those impacted by Hurricane Helene. You can get in line for Virtual Care through My UNC Chart. Virtual Care is offered 6am-10pm, 7 days a week. ACCESS VIRTUAL CARE HERE.
Better help is offering 3 months of free mental healthcare health therapy for anyone impacted by Hurricane Helene using the voucher code Hurricane-Helene-support. Use link: Https://betterhelp.com/voucher

Other

DIY medic tent @ Double Crown daily 1-5p (375 Haywood Rd)

Free ear acupuncture from 1:00-4:00 daily at 375 Haywood Rd in West Asheville double crown bar, go to the First Aid tent.

MIDWIFERY SERVICES: “Are you or someone you know needing emergency support in the form of a doula, midwife, transportation, gasoline, wellness check, cooked meals, groceries, water, donated breast milk, or housing? Fill out a needs request form and we will match you with an incredible support person standing by in your area” Link here.
West Asheville Yoga is operating classes by donation for any who are able to make it.
Free acupuncture at Chinese Acupuncture and Herbology Clinic at 369 Montford Ave 8am-4pm this week through Friday

Supplies

General Supplies

FEMA is distributing water and supplies at AB Tech & starting 9/30 at Asheville Mall on Tunnel Road (see below)

340 Victoria Rd, Asheville, NC 28801, USA

ASHVILLE–Global Empowerment Mission Basecamp #2 at Lowe’s 95 Smokey Park Hwy. Giving out water, food and hygiene supplies. @globalempowermentmission on instagram (has been a steady source of supplies for days, 10/2)
3 S Tunnel Rd – Asheville Mall Barnes & Noble. Etowah Elementary (12-6)
Rugby Middle school (12-6)
East Henderson High (12-6)
North Henderson high (12-6)
Mills River Town Hall (12-6)
Fletcher Town Hall (12-6)
Kayla on Telegram (9/30 14h) – I have water available for people who need deliveries, wipes, bottles, and a pack of diapers for those in need as well.
Jhana La Mar (9/30 14h) – “Water and fuel”
Strong Hand Fitness is running a drive with Decorate the Darkness. Supplies available Tues 10/1 at 8am. Also receiving items. 713 Ray Ave. Hendersonville, NC – near Boys and Girls Club. Water, diapers, toilet paper, snacks, batteries, feminine products, clothes, first aid, sanitary items, etc.
Burnsville–West Yancey Volunteer Fire Department has a whole garage full of resources open late last night (9/30) people were dropping off fuel and propane. They also had fresh meals prepared there. The entire second floor of the fire department is set up to shelter people. First aid, water, food, cots, and clothes also available.
ASHEVILLE–ASNC (Autism Society of North Carolina), they have limited water, hygiene supplies, and baby formula. 306 Summit St. Thursday 10/3/24 from 11-12
MILLS RIVER–Free supplies available at Calvary Chapel, located at 5516 Boylston Highway, Mills River, NC 28759 We have been blessed with canned foods, fresh & packaged fruit, snacks, breads, water, diapers, baby food & formula, clothes, towels, cleaning supplies, etc. We are open from 10am to 4pm. We also have crews ready to clear out downed trees if you have a need for assistance. (10/2)

Child Care & Supplies

Baby Formula and Diapers 32 Old Charlotte Hwy Asheville (source BelovedAsheville insta) (10/1) (still current at 2:28pm)
Barnes & Noble at the Asheville Mall (3 S Tunnel Rd, Asheville, NC 28805) has formula and other baby essential (retrieved 9/30, approx 10am, from Threads)^[n]
Offer of available breastmilk here: https://www.facebook.com/share/p/zDmp4Atm3NDL7rN2/?mibextid=WC7FNe
Diaper Bank of America is providing baby diapers, pullups, formula, period products, and adult incontinence items(first come first serve) at the following locations, trucks arrived Monday 9/30:

Black Mountain Fire Department

106 Montreat Road

Black mountain, NC 28711

Contact: Steve Parker 919-946-5208

Mitchell County, First Baptist church

125 West Tappan Street

Spruce Pine, NC 28777

Contact: Linda Pitman 919-527-7257

Yancey County

Mountain Heritage High School

333 Mountain Heritage High School Rd

Burnsville, NC 28714

contact: David Laviner 910-280-3628

ASHEVILLE–ASNC (Autism Society of North Carolina), they have limited water, hygiene supplies, and baby formula. 306 Summit St. Thursday 10/3/24 from 11-12

Pets (in-person)

If anyone has resources for cat litter (or sand?), please post them.

https://linktr.ee/mindfulgeek -link tree has some resources on pet organizations! valley walk animal hospital is open
10/1 orchard hill vet clinic in inman is open and has space
10/1 hudson road animal clinic is open in Greer, SC
Today October 1 Animal Hospital North Asheville is open starting at 9am (no end time posted) for “urgent med pickup, urgent Rx food pickup, animal first aid, and euthanasia services should they be needed” They say to stay in your car and a staff member will come to you. Urgent requests only. (from their social media)
10/1 12:30. MedVet Asheville is open and offering euthanasia services only.
Patton Avenue Pet Co downtown will be open everyday until 7pm (9/30)! Taking cards or cash (109 Patton Avenue). They have plenty and say that there is more on the way. Also have wifi

Working on setting up donations of pet food, details TBD but I’ll keep an eye out

An earlier comment said the Target and Lowes on Airport Rd have pet food.
I heard petco was giving away food"
Madison County Animal Control has free pet food, treats, and some cat litter for Madison County Residents and they are open to surrender animals to. They prefer a message before surrender but it’s okay if you can’t.
Pet Co 825 Brevard Rd, Asheville, NC 28806, accepting cards, no lines on 9/30
The nearest operating emergency animal hospital (as of 9/30) is WCRAH in Flat Rock. “They are unable to receive direct calls, but will see the caller ID and call you back.” 828-697-7767
PetSmart in Arden (3 McKenna Rd) is open for limited hours
We're giving out FREE dog and cat food to all citizens of Burke County affected by the storm! • Date: October 2nd © Time: 10 AM – 1 PM (or until supplies run out) • Location: 425 Kirksey Dr. Morganton
Swannanoa Valley Animal Hospital will be giving out patient meds and prescription dog food between 2 and 5 for the next couple of days. (Source: Black Mountain Police Department)
French Broad Mobile Vet’s Dr. Sheldon is camped out in the afternoons at Madison County Animal Control for Madison County residents with animal medical emergencies and animal control is also giving out food/supplies/medications for animals.
Spring Creek Mobile Veterinary Services is open for residents of Spring Creek/Hot Springs for medical calls, will provide refill medications if they are in stock (non-refrigerated and non-controlled) and to all of Madison County for in-home euthanasia services.
10/3 Dega Veterinary Mobile. This is for URGENT care, no vaccines or preventions at this time unless the need is dire.

We will work from 2-6pm, pause to evaluate supplies and staffing. We should be able to do this until Sunday (10/6).
Line up at the drive thru starting at 2pm NOT BEFORE. The drive thru closest to the building/left is for PRESCRIPTION FILLS and food. The farther / right is for pets that need medical attention. (from Catherine Elizabeth on facebook)
(requesting DMVs, Techs, VAs, and volunteers at this site)

Haw Creek Animal Hospital–1007 Tunnel Rd, Asheville, NC, United States, North Carolina. Thursday October 3rd we will be OPEN from 11am to 4pm for food and medications.

To refill medication, we will need proof in the form of a prescription or a bottle to show the medication.
We do not have power, so we do not have any refrigerated medications available! THIS INCLUDES VETSULIN!
We do NOT have controlled substances on the premises!
Dr. Feiler will be on-site to TRIAGE pet emergencies!
We are able to offer euthanasia, however we are UNABLE to offer cremation at this time!

Pets (virtual care)

Pet Telemedicine Offerings:

These websites can offer basic at home care or help you determine the seriousness of a pet's illness/ situation.

https://vetster.com/ (possible prescriptions)

https://firstvet.com/us (cannot do prescriptions)

https://www.dutch.com/ (possible prescriptions)

https://virtualvetcare.vet/

https://bondvet.com/telehealth

https://www.chewy.com/b/connect-vet-16616

Pet Telemedicine cannot always be prescribed in all states SC/ NC /GA so make sure to read all information on websites prior to paying for an appt. If a prescription is wanted try Vetster or Dutch first. Virginia and Florida are both states that might be able to prescribe if you sought refuge in either

no discount codes for any of those yet.

If you have pet insurance your company may already be working with a tele-provider:

– Rainwalk

– Nationwide

Livestock and Horse Shelter

There are 15 acres of pasture available to house livestock or horses in Macon County, TN if your animals needs a safe place to go: Email [email protected]

Mule Transport

WEAVERVILLE and surrounding areas: Mountain Mule Packer Ranch is bringing in mule strings to transport supplies tomorrow. They will be bringing supplies and also will carry supplies you’ve gathered to areas inaccessible by vehicle. Please contact 910-885-1402 to coordinate.

Transportation

Airport Status

Open FOR SUPPLIES ONLY

Bus Status

Suspended

Highways/Roads

Please check https://drivenc.gov/ for the most up to date information from the state.

Road Conditions: Call 511 or visit readync.org/stay-informed/road-conditions
As of Tuesday night (10/1) I40 East and I26 North and South are open. US 441/Newfound Gap Road (allows access between Tennessee and NC) opens tomorrow (10/2)
As of Mon. Sept. 30 NCDOT drivenc.gov website is showing I-40 East now open between Black Mountain and Old fort for emergency-related travel. This may open new opportunities to source supplies and gas for people in Black Mountain / East Swannanoa without having to travel I-40 West through Asheville
As of Mon. Sept. 30: at least 280 roads are closed throughout the state due to landslides, fallen trees, or failed roads.
To Charlotte/Spartanburg: I-26 east past 40 is supposed to be clear all the way to SC. No flooding or downed lines on that road. Reports of gas available past the mountain. Gas available in Gastonia . Other reports of no gas until Shelby toward Charlotte. Gas is confirmed available in Spartanburg. Gas may be out in Shelby
I-25 south of Hendersonville is assumed to be open to Greenville, SC. Gas is confirmed available in Gville.
FROM REDDIT:

We left this morning on 26 towards shelby/gastonia. We had 1/4 tank of gas and just made it to Gastonia where we were able to fill up. Most stations before then were either not open or had pretty long lines. Unsure if the situation has changed since this morning.
I have friends who left by that route this afternoon. They had a nearly full tank and 100 miles into SC there were still very long lines at stations that had gas. I would tell him not to try it until he can fill his tank up in Asheville. Maybe wait another day or two. Would be terrible to get stranded.
"If you go can make it south towards Greenville the Spinx and Murphys on 25 in Travelers Rest has gas. The Spinx has been getting steady trucks of gas throughout the day. Expect long lines. "
As of ~3PM you can take 40W to 74S to Franklin where there is gas available. From there cell service is consistent across the GA line near Clayton.
I successfully made it from Asheville to Atlanta. Here is the route I took if anyone desperately needs to get out. Please note that the less people driving the better emergency vehicles can get to people! 1-40 W towards exit 51, Sweeten Creek, Sweeten Creek to Hendersonville Rd, Hendersonville Rd to Airport Rd (you'll be in Arden/Fletcher, Get onto 1-26 South, I-26 to US 25, US 25 into Greenville, 185-85 South into Atlanta

If you can get to Greenville you are good. Anything North of Greenville is dangerous

We left this morning and took I-26 East towards Greenville then turned onto Route 76 Towards Charlotte. Be sure to check DriveNC.gov for road status.

40w was open and totally clear this morning 9/29 from exit 44 (Candler) to exit 55b (Oakley)
I-40 EAST HAS REOPENED OUT OF ASHEVILLE! For folks trying to head east to get supplies, Hickory and points east have supplies, gas, water, food, and power.
I-40 West remains closed, but is close to reopening East of Asheville. – reported 10pm 9/30
Airport Road is Closed 10/1 12:19pm

How to get out – from 9/28
10/1 Tues: it is clear going NORTH 25/70 past Marshall, to highway 208, all the way to Greeneville, TN. I cut over on 81 S to go to Knoxville.
10/1 Tuesday: clear going both north and south on 25 between Greenville and Asheville
10/2 from Discord: DOT source said open roads include:

1 Lane I-40E
26W to Exit 3 then US-19 to Erwin
26 to SC Open
26 to US-74 to Charlotte
NC 208 to Greenville
US 25/70 to Newport

Private Transportation

Any taxis? Carpools? -AC Hotel team .

EV Charging

Check this reddit post for updates
As of 6:30 pm 9/29, Tangers Outlet Mall supercharger is the best option for Teslas, but won't work for other EVs. That area also has gas stations, power, water, grocery store (Ingles) and a few restaurants.
Biltmore Forest supercharger is the best option for all other EV models if you have the NACS adapter. Many people don't, so please share if you have one, plan to stay there longer to help someone else out.
Publix on South Hendersonville is no longer working, to conserve generator power. Once grid power is restored to the area then it should be turned on again.
Tesla Supercharger at Whole Foods on Tunnel Road in East Asheville is still offline, that whole area is without power.
Electric Vehicles: 2 superchargers at Publix on Hendersonville Rd, at least 4 superchargers in Biltmore Town Square.

Search & Rescue, Wellness Checks, and Family Reunification

If you get in contact with your loved one, please get back in touch with the search and rescue/wellness check resources where you made the request so we can put our efforts towards folks who are still missing or separated from their families.

To volunteer for door-knocking and wellness checks with Buncombe County visit the Register of Deeds (205 College St.) from 10am – 5pm to get started.

General

DIAL 211 AND/OR text 40403 “PERSON” (you will potentially be put on hold calling 211 and then they will tell you to text) or visit NC 211's website: https://rdcrss.org/3rqObG1.
If out of state, 888-892-1162
AMERICAN RED CROSS Call 1-800-RED-CROSS (1-800-733-2767) Welfare checks and other assistance needs. FB PAGE HERE for more info about lost loved ones. General FB PAGE
Carolina Emergency Response Team Operation Rotor Blade has 12 helicopters. They provide: Wellness checks, Evacs, Fly in supplies https://www.facebook.com/carolinacert
99.9 country – 828-240-5477 (fill in email & they’ll announce on air)
Asheville/Buncombe County Specific:

The Buncombe County Register of Deeds has developed a web-based form to help people in locating and connecting with residents of Buncombe County. This resource allows individuals to tell the county about anyone who they believe is missing or cannot be reached. This resource is available to anyone within or outside of Buncombe County. This form is available at this link.
Call (828) 820-2761. Please leave a voicemail and someone with Register of Deeds will contact you as soon as they canOR
If you get in contact with someone who you submitted a form or called in about. Please email [email protected] or call (828) 820-2761 to let them know they have been found. This will help us prioritize our long list of names.

CAJUN NAVY 833.225.8616 https://www.facebook.com/pinnaclesearchandrescue/
JAARS (Helicopters) https://www.facebook.com/JAARSinc
[email protected] 919-497-5511 Ext 1
REACH OUT WORLDWIDE [email protected] (boots on the ground, debris removal and chainsaw crew)
Madison County: Resident welfare checks contact Madison County Emergency Operations Center at 828-649-1955 or email [email protected]
The Horseshoe Farm ( @thehorseshoefarm ) is “working closely with Global Empowerment Mission, Aerial Recovery Group & other search and rescue from the Farm. If you know anyone in need of dire aid or rescue, please DM us with the exact address or coordinates of their location. Please know we are compiling this information and creating a list of priorities based on need and severity.”
If you're safe, you can text any message to (828) 888-0440. If you're trying to find a loved one, visit DisasterCheckin.com to see if they've checked in. If you don't have internet access, text "SEARCH XXXXXXXXXX" (replace the X's with their phone number) to (828) 888-0440 to check if they've registered with us.

Latinx: Control de Inmigración: No Hay Peligro

Hay rumores sobre la presencia de ICE en Franklin. El Departamento de Seguridad Nacional informa que ICE y CBP NO están realizando actividades de control de inmigración en áreas protegidas. Esto incluye rutas de evacuación, sitios de refugio, y lugares donde se distribuyen suministros de emergencia. Si FEMA o las autoridades locales lo solicitan, ICE y CBP pueden colaborar en misiones de búsqueda y rescate, pero siempre brindan asistencia a todas las personas, sin importar su estatus migratorio. Tomen fotos de cualquier violación a esta política y envíenlas a [email protected] – es importante que los defensores federales estén al tanto.

Disaster Assistance

BEWARE of Scammers!

Asheville Fire Department spokesperson warns the public they are starting to see both SCAMMERS offering to help locals clean up their properties and LOOTERS. {Updates 10/2 Source WLOS News}

Applications (FEMA, etc.)

FEMA Disaster Assistance Application deadlines says 11/27

Disaster Unemployment Assistance

FEMA Fact Sheets (information about qualifying, etc): Document Bank

For Food and Beverage Workers:

Southern Smoke Foundation

Asheville Food and Beverage United is working on a how-to guide to applying for disaster relief for everyone (not just our workers) – keep an eye on our instagram for updates @avlfbu

Relief for Asheville's RAD Artists & Employees Go Fund Me (link to apply for funds in description)

Emergency Support for Artists & Arts Organizations https://artsavl.org/aid

Demolition/Construction

Construction Supplies

Ace Hardware (800 Fairview Road)
Ace Hardware (10/1) 812 Merrimon Ave, Asheville, NC 28804
Henderson Home Depot taking cards, has porta potties
Large Squeegee for the floor was being sold for .01 at Home Depot on Oakley yesterday. They were all super helpful.

Home Building

Obsidian Homes- Chris Givens 910-234-8478 www.obsidianhomesnc.com. I will be up there as soon as they allow us in to help!

Road Clearing

Tree/Debris Removal

Jai Fai – cuts down trees but needs help: (475) 422-1292
Crisis Clean Up, (844)965-1386. We will connect you with volunteers from local relief organizations who may be able to assist with: Muck Out, Trees, Tarp, Debris. All services are free, but service is not guaranteed due to the overwhelming need. Volunteers work free of charge and provide the tools and equipment necessary to complete the work.

Heavy Equipment

Text +1 (828) 712 7380 if in need of heavy equipment to move any downed/immobile objects. (added 10/2 at 12:32 PM, information via live 99.9 radio)

Business Reopening Assistance

Please fill out this document if you are a small business owner in Western North Carolina/East Tennessee so we can prioritize helping businesses that COULD REOPEN SOON with help and/or are still open or have an online/ecommerce element that we can support.

https://docs.google.com/spreadsheets/d/1xaJWDv5BYddc4ft1anS5eWZj0yH0OdqvXUyn_RRgSfM

General Resources

Reach Out WorldWide (roww.org), Currently a team is in Asheville providing: Wellness checks / evacuation assistance, Tree Route Clearance, Starlink WIFI, Contact: [email protected]
Free bike repair at Firestorm Book Coop on Haywood
Appalachia-Wide Hurricane Helene Resources

Resource Requests

For missing persons, please also call 211 and then use Buncombe Cty’s form here: https://docs.google.com/forms/d/e/1FAIpQLSeCZbJHoOE5KREOtf22XQAIfevMzEYtpZVOsSlJNnzUP4Lvzw/viewform
Please also see the sections on Search & Rescue above.

For more civilian assistance, please make your request at https://discord.gg/bMHw2NYG

Name	Resources Requested	Walkout Point	Contact Info	Date Requested
Pansy Collective	Water, water filters, camping stoves, fuel, charcoal, propane, canned food, formula, diapers, cash, external batteries, solar radios, GPS systems, gas cans in	Carrboro, NC (100 Boyd Street): Tuesday 11-6pm. Raleigh (415 Hillsborough Street) raleighmutalaid.info for drop off Durham (718 Iredell Street): Monday through Saturday from 12-6	@pansy.collective, [email protected]	9/30
Madeleine Murray	As much water as possible. Food, any drinks at all.	121 Bartlett Street Apt 129, Asheville NC 28801	Cell w/ limited service (828) 713-0842 -Madeleine Or (828)280-5108 Jason	9/30
Laurel Kitten	Missing/No status update
Maura Vandewiele & David Jensen	Fans Dehumidifier Sander Chainsaw Construction lights Wheelbarrow	4291 Lake Logan Rd Canton, NC 28716	Cell: 470-244-3169 iMessage or telegram. Only internet service available.	9/30

Rebecca Gaines (diabetic)	Food, water	20 White Fawn Drive, Asheville NC 28801	(828) 747-5238	10/01 (Diabetic – current blood sugar issues, needs urgently)
Marcus Ramuten	Nutramigen Formula and size 3 diapers and wipes	23 northview street	Text and they will meet you somewhere 843-845-6528	Cashapp $Frogsalad (10/2)
Fleshers of Fairview Rehab Center	Water, supplies	3016 Cane Creek Rd, Fairview, NC 28730

Volunteers For AshevilleRelief.com

If you would like to volunteer to help with this project, please join us on Discord.

[a]I get "Unable to accept invite, with 20 online and 120 members. Likely happening for others. Do we want to set up an overflow discord? We could chunk them by topic to reduce load if that's an issue.

FIX:

If people go directly into Discord then join using the invite from there, it works! We may want to mention that somewhere.

[b]I'm working on a google sheet we can crowdsource with suitable folks from here that can feed everything into a google map, if that's useful. If it's redundant just let me know. (Also let me know who from here should have access if we want to proceed with it, and we can figure out best columns to include, etc.)

[c]confirmed?

[d]Hi Rachel!!! I'm going to be doing a bunch of calling and confirming tomorrow, but I've heard this from several sources. Will update if I hear differently!

[e]Please confirm phone numbers on 10/3.

[f]Please confirm. Are they turning people away?

[g][Asheville water comes from 2 different plants. Does this guesstimate apply to people severed by both plants?]

[h]Do these need to be sorted into the neighborhood categories below? Not immediately clear why these are above the location headings if there's a specific reason.

[i]Move this up when it's live.

[j]As of 9/30 I-40 East between Black Mountain and Old Fort now open. Please share any reports of Groceries, Gas, and supplies available east of Old Fort along I-40

[k]Please add if you've acquired some!

[l]My office has excellent cell service and able to get online with my mobile data. It could come another Starlink Station and place to pass out supplies. Safe to get to from 1-40 exit 51 Sweeten Creek and from 53B. Let me know who to contact.

[m]NOT A STARLINK STATION YET

[n]Does anyone have an update on the condition of this location?

TO EDIT

TABLE OF CONTENTS

Donate

Volunteering

Civilian Goods Delivery / Mutual Aid

Essentials

Shelter

General Distribution (multiple essentials)

Water

Central/Downtown

West

South

East

Weaverville

N Barnardsville

Old Fort

Mars Hill

Marshall

Meals

Groceries

Gasoline

Propane[k]

Power

ATMs

Cashback

Landfill & Disposal

Showers

Communication

Curfew

Alerts & Alert Signups

Radio & Other Alerts

Weather Updates

News Updates

Resource Maps and Links

Cell Service

Wifi

Starlink Stations[l][m]

Healthcare

Hotlines

Urgent Care

Emergency Dental

Emergency Eye Care

Primary Healthcare

Disability Assistance

Mental Healthcare

Mental Health Support – Mind-Body Practices

Pharmacy

Virtual

Other

Supplies

General Supplies

Child Care & Supplies

Pets (in-person)

Pets (virtual care)

Livestock and Horse Shelter

Mule Transport

Transportation

Airport Status

Bus Status

Highways/Roads

Private Transportation

EV Charging

Search & Rescue, Wellness Checks, and Family Reunification

General

Latinx: Control de Inmigración: No Hay Peligro

Disaster Assistance

BEWARE of Scammers!

Applications (FEMA, etc.)

Demolition/Construction

Construction Supplies

Home Building

Road Clearing

Tree/Debris Removal

Heavy Equipment

Business Reopening Assistance

General Resources

Resource Requests

Volunteers For AshevilleRelief.com

Propane^[k]

Starlink Stations^[l]^[m]