Water

Water

WATER SAFETY & MANAGEMENT

Gravity + Siphon Greywater Storage and Distribution System

Water for Flushing Toilets (Non-potable)

Water Available By County

Buncombe County Water

Asheville Water

Central/Downtown (Asheville) Water

North (Asheville) Water

East (Asheville) Water

South (Asheville) Water

West (Asheville) Water

Barnardsville Water

Black Mountain

Candler

Woodfin

Weaverville

HAYWOOD COUNTY WATER

HENDERSON COUNTY WATER

MADISON COUNTY WATER

Mars Hill Water

Marshall Water

MCDOWELL COUNTY Water

Old Fort

YANCEY COUNTY WATER

Showers

Laundry

CITY OF ASHEVILLE Water System Service Updates

WATER SAFETY & MANAGEMENT

Well Water (if the well did flood): DO NOT CONSUME! Well water is considered compromised if the well flooded and should NOT be consumed until it has been tested and deemed safe for consumption. A flooded well is a well where water was over the top of the well at any point during the storm. Wells may also receive structural damage. If a well was either flooded or damaged during the storm, it must be disinfected. Instructions can be found on buncombeready.org, Once the well is disinfected, call 828-250-5016 and someone will come out to collect a water sample.

Well Water (if well did not flood): BOIL ADVISORY!

Well Water testing: you can request well water testing by filling out the online form located here: https://tinyurl.com/5e8wd28m  The city announced that starting Monday 10/7, you can call 828-250-5016 for well water testing

• 10/10. Pick up your well testing kit from 9 a.m. - 12 p.m. and return it by 3 p.m. Mountain True and French Broad River Keeper. Piney Mountain United Methodist Church in Candler. Offering well testing equipment. We don’t recommend testing every well and there aren’t resources to test every well, so we are asking that just wells that were flooded be tested. Meeting location: bit.ly/3zSQTMx

City Water: BOIL ADVISORY!

BOIL ADVISORY NOTES:

- Boiling vigorously for 1 full minute is highly recommended for drinking and washing dishes or you risk serious disease!!

- You can shower during a boil advisory but please be careful to not swallow any water and take care not to get water in your eyes, mouth, or nose.  

If you cannot boil water, 8 drops of regular bleach to one gallon of water. Only use regular, unscented chlorine bleach products that are suitable for disinfection and sanitization as indicated on the label. The label may say that the active ingredient contains 6 or 8.25% of sodium hypochlorite. Do not use scented, color safe, or bleaches with added cleaners. Stir and let stand for 30 minutes before drinking.

For any homes that have power, but no water service, and an electric water heater: you need to turn off the circuit breaker to the water heater. If it is allowed to run without an inflow of water, it can burn out critical components.

The City’s guesstimation is that it will take several weeks to restore water service across the three plants that serve the area (mid-to-late October). Some South Asheville residents have water, but this might be disrupted again. The recommendation is to fill bathtubs and other large containers to store water. Gray water can be used without boiling to flush toilets (eg. water from pools, hot tubs, tubs, and creeks).

        10/3, AM: Water System Update (per United Way, Asheville-Buncombe County)

• The Mills River Treatment Plant (which serves South Asheville) is functioning, so some residents of Asheville and Buncombe County have water.  Equipment to pressurize the water to push it to maximum output is online.  (Water Co. Safety voicemail, 10/3)
• The North Fork Water Treatment Plant and the William DeBruhl Water Treatment Plant serve West Asheville, North Asheville, East Asheville, and Downtown Asheville.  

• North Fork Water Production, 3374 N Fork Left Fork, Black Mountain, NC 28711 remains offline.  It is operational but not delivering water. The plant is currently accessible and crews are working on adequate repairs.
• William Debruhl Water Plant, 1370 Bee Tree Rd, Swannanoa, NC 28778 remains offline.  It is not accessible, but NCDOT personnel are working on rebuilding the road to that plant.

• A boil water advisory remains in effect until further notice.

Gravity + Siphon Greywater Storage and Distribution System

Toilets of AVL:a crowdsourced google map of public toilets & portapotties, laundry facilities, showers and handwashing stations in areas without running water in the aftermath of Helene. (Screenshot & open in your photos to use the QR code from a phone!).

Water for Flushing Toilets^[a][b][c] (Non-potable)

• Asheville - 10/3: Asheville Jewish Community Center Aquatics Center (JCC Pool) at 40 Clyde Street on Tuesdays and Fridays from 10 a.m. to noon.

• Distributing water from the public pool for TOILET FLUSHING ONLY. NON POTABLE! Bring your own container.  Directly behind and down the hill from the gas station and Charlotte Street Animal Hospital on Charlotte street.

• Asheville - 10/6. City of Asheville food and water distribution sites now providing non-potable water (bring your own container):
• Pack Square Park, 70 Court Plaza
• Asheville Middle School, 211 S. French Broad Ave
• Linwood Crump Shiloh Community Center, 121 Shiloh Rd
• Lucy Herring Elementary, 98 Sulphur Springs Rd
• Oakley Elementary School, 753 Fairview Rd
• Asheville - Johnston Elementary, 230 Johnston Blvd, Asheville, NC 28806.
  Non-potable water. 1 - 4 p.m. on Mon., Wed., & Fri. Bring your own tanks or other containers. Service provided by Antioch Community Church in North Asheville. (added 10/7)

After The Flood: How to inspect, purge, and disinfect your well.

HOW TO ACCESS WATER FROM WATER HEATER (still needs to be boiled, may need to be filtered)

USING NON-POTABLE WATER FROM DEHUMIDIFIER use dehumidifier or air conditioner to flush toilets daily if/when you have electricity. This could be an effective long-term strategy for easily accessing graywater

FindASpring.org and boil the water on high for one minute (Marshall and Black Mountain

• Sunday 10/06. 10:00am-7:30pm. Asheville Middle School. 211 S. French Broad Ave. Asheville. Cases of bottled water will be available for pick up. (Source: 10/5. Link)
• 10/3: Buncombe County Distribution sites - NOON - 4PM DAILY. These are the established county sites that will prioritize steady water availability. A one-day supply of bottled water will be available for each individual in a household, with distribution sites operating as drive-through locations, but walk-ups will be accommodated. Must bring your own container! The locations are:

• Pack Square Park, 80 Court Plaza, Asheville 28801(Distribution site is walk-up only with assistance available for those who cannot carry water back to their cars)(open until 7pm)
• William W. Estes Elementary School - 275 Overlook Road, Asheville
• Sand Hill Elementary - 154 Sand Hill School Road, Asheville (Please enter via Act Circle)
• North Windy Ridge Intermediate School - 20 Doan Road, Weaverville
• Fairview Elementary School - 1355 Charlotte Highway, Fairview
• Cane Middle Creek Middle - 570 Lower Brush Creek Road, Fletcher^[d]
• Leicester Elementary School - 31 Gilbert Road, Leicester
• Black Mountain Ingles – 550 NC Highway 9, Black Mountain

Water Available By County

Buncombe County Water

(Arden, Asheville, Avery Creek, Barnardsville, Bent Creek, Biltmore Forest, Black Mountain, Fairview, Marshall, Mars Hill, Montreat, Royal Pines, Swannanoa, Weaverville, Woodfin,)

Asheville Water

Central/Downtown (Asheville) Water

• 10/9. 10am-5pm. Asheville YMCA. 30 Woodfin St. Asheville, NC 28801. 828-210-9622
• 10/7 thru 10/11. 10:30am to 5:00pm. Emmanuel Lutheran Church. 51 Wilburn Pl. Asheville. Food and water distribution. Sanitary supplies. (Source: 10/5, Emmanuel Lutheran Church)
• 10/7, 10am to 4pm. Pisgah Legal Services. 62 Charlotte St. Water available. *Bring your own containers. Also available: In-person assistance with filling out FEMA applications. Walk-in; first come/first served. (Source: 10/4, pisgahlegal.org/fema)
• 10/5 and 10/6. 10:00am to 12:00pm. Jewish Community Center. 40 Clyde St. Non-potable water. Bring containers and fill from swimming pool. (Source: 10/4, JFS)
• 10/4 and ongoing. M-F. 9:00am to 2:00pm. Jewish Family Services, downtown Ashevile, 53 South French Broad Avenue. Water, food, and other supplies such as propane, diapers, and feminine products. (Source: 10/4, JFS)
• 10/4 2pm to 5pm. Asheville High School. 419 McDowell St. Free water. Also: cleaning supplies, baby supplies, toiletries. (Source: 10/4, Facebook page.)
• 10/4 thru 10/6. 12pm to 5pm. Citizen Vinyl. 14 O’Henry Ave. Water distribution. Also: kids activities, music, free meals, baby supplies. Source: Instagram
• 10/3, 2pm: Pack Square Park, 80 Court Plaza, Asheville, NC 28801: Bring your own water container, 2 gallons per person/day, walk-up (10/3)
• 10/3 1pm: TMobile Site wifi/cell/charging station giving away 1 case of water per person at Distribution center at Asheville Middle School (211 S. French Broad Ave, Asheville, NC 28801) Location is designed for drive-thru pick up in the first bus loop. One case per person OR two cases max per day. (Asheville City Government on Facebook and WLOS News 13) The site will be open until dark or when supply runs out. Cases of bottled water will be available for pick up.
• 10/3 12:05PM: 4 Machines on site that generate 15 gal potable water per day at Emma MANNA Community Market (17 Westside Dr. Asheville)
• 10/3: Drive-Thru Water Distribution at UNC Asheville (1 University Heights, Asheville) 2-4 PM Behind Kimmel Arena.  One case per car.  Enter Campus Drive from Broadway St.  {WLOS News}
• 10/2: First Baptist Church, 5 Oaks St. Asheville NC 28801
• Mission Hospital, 509 Biltmore Ave, Asheville, NC 28801 is providing free potable water
• Asheville Mall, 3 S Tunnel Rd, Asheville, NC 28805 - water and other supplies restocked as of 7pm 9/29, more on the way - likely to continue to be restocked even if they go out - next drop is 9am on 9/30
• 382 South French Broad River - water available
• AB Tech 340 Victoria Road Asheville 28801
• Burial Beer South Slope: 12pm-5pm (10/2), bring your own water container (fresh and potable) also serving burgers. Cooking 200lbs catfish (10/3) from 12pm-gone
• The follow locations will have canned water distribution beginning at noon on 10/1:

• Dssolvr 63 N Lexington Ave
• White Labs Kitchen & Brewery 172 S Charlotte St, Asheville, NC 28801
• Terra Nova 101 S Lexington Ave
• Archetype West 265 Haywood Rd
• The Mule 131 Sweeten Creek Rd, Unit 10

• Asheville Dream Center location at 399 Beaverdam rd. 9-5pm for starlink, food, supplies, and water. All free
• Sam’s Club. 645 Patton Ave. Water distribution. (10/3)
• Starting this evening 10/3 around 6pm there will be a fresh local produce hub set up under a purple pop up next to The Peace Garden on Bryant Street in the Burton Street Community. Fresh produce and bottled water will be available during daylight hours and restocked regularly with different produce provided by Mother Earth Food and your local farmers. We will have a notepad where folks can write down other needs and we will do our best to provide needs outside of produce
• Yalla Food Truck (76 Biltmore Ave Asheville) is doing free food, water, resource distribution from 11-8 daily, end date unknown (updated 10/4, 6pm, source is an asheville local)

North (Asheville) Water

• North Windy Ridge Intermediate School, 20 Doan Rd, Weaverville, NC 28787. (10/1) 

East (Asheville) Water

• 10/5 and ongoing: BP Gas Station/Subway (2344 US-70, Swannanoa, NC 28778, Intersection of Patton Cove Rd and Hwy 70E) Bulk treated water, free 2.5 gallon Jerry Cans available or bring your own containers, No Limit. Daylight hours.
• Home Depot at fairview rd- out of water as of 1:30pm 9/30, but another truck may arrive “in the next few days”
• 10/2 7pm: Open 12-7, William W. Estes Elementary School - 275 Overlook Road, Asheville (WLOS News). Free meals daily 12-4pm. Supplies daily 12-4pm. Potable water and toilet water available 1-7pm daily
• Food/water/baby needs at the Asheville mall at 12:30pm 9/30
• Food/water/baby needs at Blount Pretzels in Beacon Village 10 AM-8 PM [10/02 @ 8:27 AM]
• Davidson Oil NOT Harley Davidson that is handing out water. 116 Alexander Place Swannanoa, NC 28778
• 32 Old Charlotte Hwy Asheville (source BelovedAsheville insta) (bottled) (10/3)
• Pisgah brewing is filling jugs - 2948 US-70, Black Mountain, NC 28711 (10/4)

South (Asheville) Water

• 10/3 City of Brevard Sports Complex, 324 Ecusta Rd, Brevard, NC 28712 {WLOS News 13}
• 10/3 Cedar Mountain Canteen, 10771 Greenville Hwy, Cedar Mountain, NC 28718 {WLOS News 13}
• 10/3 Territory Brevard / Territory Wine, 43 S Broad St UNIT 102, Brevard, NC 28712 {WLOS News 13}
• 10/3 D.D. Bullwinkel's Outdoors, 60 E Main St, Brevard, NC 28712 {WLOS News 13}
• 10/3 First Baptist Church, 94 Gaston St, Brevard, NC 28712 {WLOS News 13}
• Publix on Hendersonville rd they said they may have a new shipment of water in today (9/29) 1830 Hendersonville Rd, Asheville, NC 28803
• Ingles on airport rd was handing out free water and ice yesterday (9/28) 352 Airport Rd, Arden, NC 28704
• Mills River Park 124 Town Center Dr, Mills River: FREE Water/ Food distribution 9/29 until 5pm
• The Fresh Market parking lot at 1378 Hendersonville, Rd, Ashville, N.C. - bottled-water cases of 3 gallons being distributed drive-thru style from a box truck as of 9/30 11am
• Canned drinking water being shipped in from Charlotte breweries - available at The Mule AVL/Devil's Foot Beverage Co. (131 Sweeten Creek Rd, Asheville, NC)  update (10/1)
• According to the Mule 10/1 morning, they will have water starting at noon today.
• Reuter YMCA is opening today (10/3) at 10am to the public for showers and charging stations - 3 Town Square Blvd, Asheville, NC 28803 (also, wifi, gym, playground)
• REVOL Church at 399 Beaverdam Road will be supplying water at 1pm
• Biltmore Church. Arden Campus (35 Clayton Rd, Arden, NC). Bottled water.  (10/3)
• 1197 Crab Creek Road, Hendersonville - private home providing water, they have a generator
• Water distribution from 10 AM to 5 PM at 1345 Hendersonville Road (Carolina Day School). Each person can receive 6 bottles or 1 gallon of water. Distribution will continue until supplies run out. (10/2)
• Fletcher: Cane Creek Middle School. 570 Lower Brush Creek Rd. Bring containers for water. (10/3)
• Arden: Walmart. 60 Airport Rd. Bottled water. (10/3)
• South Asheville: Walmart. 1636 Hendersonville Rd. Bottled water. (10/3)
• Carolina Day School (Carolina Day School, 1345 Hendersonville Rd, Asheville, NC 28803) will distribute water from 10 a.m. to 5 p.m. this week. (10/1)

West (Asheville) Water

• 10/8 and ongoing. 11am to 5pm. Truist Bank. 1343 Parkwood Ave. Asheville. Water distribution. Showers. 828-245-3400. (Source: 10/6, person utilizing service)
• 10/5 and ongoing, every day. 1:00pm - while supplies last. Urban Dharma. 697-C Haywood Rd. Free potable water. Bring containers. (Source: 10/5, Facebook)
• 10/5: 9:00am-7:00pm or until supplies last. Lucy Herring Elementary School (98 Sulphur Springs Rd, Asheville, NC 28806). Drinkable bulk water distribution from Asheville City Government.
• 10/4 and ongoing. Double Crown (375 Haywood Rd, next to Cellarest Brewing). Daily 1-5p Water, Food, and First Aid/Hygiene Supplies.
• Covenant Community Church near AC Reynolds will be distributing today between 12:00-3:00 (10/2) 11 Rocket Drive, Asheville 28803
• The Church next to Taco Boy (what used to be Zia Taqueria) on Haywood Road in West Asheville will be giving out truckloads of supplies, including water, starting early in the afternoon on 10/1. 10/2 - Stopped by around noon, they will be there as long as they have supplies in, and are taking donations.  Today there was water, Gatorade, some baby supplies, snack and food supplies. They also had a barrel of non potable water.
• Mountain Valley Spring Water, 299 Haywood Rd, may be selling water as of 9/30. As of 10/1 $7 for 5 gallons if you bring your own demijohn, additional $7 deposit if you need theirs, can get it refilled or return it to get the deposit back.  10/3: This is still the case. Their supply looks full. They were also selling pumps for the water containers.
• Lowe’s on Smoky Park has water 95 Smokey Park Hwy, Asheville, NC 28806 - 1 case, 1 gallon person
• Urban Dharma at 697 Haywood Rd Unit C (by Ingles) - 10/3 - they will have fresh water every day as long as they are needed, bring your own container.  This afternoon they had a tent with supplies - some pantry items, but also fresh apples and grapes.
• In front of BattleCat Coffee Bar at 373 Haywood Rd, there is a small set up of volunteers offering first aid assistance and supplies, including food, snacks, and trash bags among other things - stopped by at 10/2 around noon.  
• Home Depot - Enka area- Sunday Sept 29
• Fresh spring water 16 Runyon Drive, Leicester - 808-729-4683 Nica
• Alkaline (Filtered) Well Water - Oasis Market in Leicester ( 2645 New Leicester Hwy) 10am-6pm - Bring your own container preferred.
• Stream water at Double Crown in wavl , 100 gallons, byo container while supplies last 375 Haywood Rd, Asheville, NC 28806
• Sav Foods parking lot in Clyde (as of 9/29 @ 6:30pm)
• Home Depot on 127 Acton Circle will have cases of water for sale 09/30 at 6AM
• Canton Plaza New Clyde Highway will have a water tanker 9/30 8-6. 1 gallon per person per day, byo container
• Asheville Farmstead School 218 Morgan Cove Rd, Candler, NC 28715 will be open to families, and the community from 10-2 Tuesday (tomorrow)  for families or community members who need water, a shower, or a space to let their kids play for a bit.  Bring your water jugs and shower stuff! We hope we can help as many people as possible!
• CANTON: Canton Plaza off of New Clyde Highway is giving away 1 gallon of water per person from 8-6pm (9/30)
• Firestorm now has ongoing spring water distribution (1022 Haywood Rd) hours 12-5, accepting donations (updated 10/4, 4pm) https://firestorm.coop/ 

• 10/3, mid-afternoon  - Urban Dharma had free buckets and sawdust as well as instructions for creating composting toilets - but said they were sending over to Firestorm.

• The Whale on Haywood with about 200 gallons of clean drinking water at 11am and 5pm (10/1). Please bring containers
• Archetype Brewing (10/1) 265 Haywood Rd, Asheville, NC 28806
• The Hop Ice Creamery 167 Haywood Rd #20, Asheville, NC 28806 - steady supply of non-potable water, bring your own container. 10/2 - they have two barrels out front, containers will need to be smaller in order to dip water out.
• MANNA FoodBank is set up at the WNC Farmers Market and they have water, food, diapers. 570 Brevard Rd, Asheville - 8-4pm
• LEICESTER: Leicester Elementary School. 31 Gilbert Rd. Food and water. Bring containers for water. (10/3)
• Dream Center. 95 Smokey Park Hwy. Bottled water distribution. (10/3)

Barnardsville Water

**Community meetings at 12:00 daily across from post office: hot meals, supply distro, free store, bulletin boards and organized welfare checks

• Jupiter Fire Department in Barnardsville - potable water
• Barnardsville post office - water, food, clothes,
• Big Ivy Community Center 540 Dillingham Rd, Barnardsville, hot meals water, distro point. 10/1 needs propane and fresh food to prepare, good dropoff point for basic needs

Black Mountain

• 10/6 and ongoing, every day. 11am to 5pm. The RailYard. 141 Richardson Blvd. Free bottled water. Also: free hot meals; misc supplies such as dry food, diapers/baby supplies, cleaning supplies, pet food, etc. (Source: 10/6 Facebook)
• FREE WATER at INGLES 550 NC-9, Black Mountain
• Spring at 231 N Carolina Terrace in Black Mountain
• Black Mountain Swimming Pool at Lake Tomahawk Park: FREE WATER BRING YOUR OWN CONTAINER until 7pm 9/29

Candler

• Pond at 91 Holbrook Rd Candler (Ross Farm) for flushing water. Byo buckets - 10/3 1:30 PM - super nice folks, they will even fill your larger containers for you if you are physically challenged, and they let us even borrow 5 gallon bucket (although most don’t have lids) to take more non-potable (pond/creek) water home.

Woodfin

• New Bridge Baptist Church, 199 Elkwood Ave,

Weaverville

Weaverville has restored water access but is under a BOIL ALERT

• 10/3 Weaverville: North Windy Ridge Intermediate (20 Doan Rd, Weaverville) {WLOS News 13}
• Publix Weaverville - 165 Weaver Boulevard Open. Have purified water for sale if you bring your own container
• Beech community center 15 State Rd 2114, Weaverville, NC 28787. Supply hub for blackberry inn Rd and surrounding area 10/1
• The Fresh Market - FREE bottled water 944 Merrimon Ave (DELAYED until 10am 9/30). Trucks are on their way but experiencing delays
• Claxton Elementary School (241 Merrimon Avenue)
• REVOL Church at 1pm on Tuesday 10/1 - 399 Beaverdam Rd hot meals served while supplies lastce Pine (updated 9/30) water and wifi 3950 3 mile highway
• Bright Hope Laurel UMC - 271 Laurel Valley Rd, Mars Hill, NC 28754
• Weaverville: Walmart. 25 Northridge Commons Parkway. Bottled water distribution. (10/3)
• 10/4, 10am: First Baptist Church,63 N Main Street Weaverville,

HAYWOOD COUNTY WATER

Waynesville

• Every day. 10am to 2pm. First United Methodist Church Waynesville. 566 S Haywood Street. Showers available. Also available: food, water, toiletries, etc. Local neighborhoods only.

HENDERSON COUNTY WATER

Etowah - Water

• Etowah Elementary 320 Etowah School Road Etowah, NC 
• East Henderson High 150 Eagle Pride Dr, East Flat Rock, NC

Fletcher - Water

• Lucy Herring had no waiting this evening 10/4. They also have some gallon jugs you can get there. Open from 7 AM to 9 PM. {From hall fletcher listerv, 10/4, 7:50p, SJ Smith}
• Fletcher Town Hall 300 Old Cane Creek Rd Fletcher, NC

Hendersonville - Water

• 10/4 and ongoing, M-F, 8:00am to 4:30pm. Fyzical Therapy & Balance Centers of Hendersonville. 204 S King St. Free water. Also: protein shakes, granola bars, canned goods, meats, buns, bread, diapers, baby wipes, trash bags, propane tanks, paper towel, batteries, hygiene items, chargers, and more. (Source: 10/4, website submission)
• AdventHealth Hendersonville
• Rugby Middle school 3345 Haywood Rd, Hendersonville, NC(12-6)
• North Henderson high 35 Fruitland Rd, Hendersonville, NC

Mills River - Water

• Mills River Town Hall 124 Town Center Drive. Mills River, NC

MADISON COUNTY WATER

Mars Hill Water

• Main Street in Mars Hill has safe-to-drink water and power (update from 9/30)

• Rachel Elise Studio open 11-3  Free hot coffee, printer access. Posting info on the shop windows daily. 10/2 7pm
• The Wild Violet WNC - free water and some groceries (10am-6pm through Saturday)
• All of these things are on the same couple of blocks
• TJ’s Mountain Market on Carl Eller has tons of fresh produce and no line. Located between ingles and Waffle House 10/2 7pm
• Public town Wi-Fi is working pretty well. Available along Main Street.  Mars hill baptist church has tables and chairs out for people to use the Wi-Fi.
• Camdens coffee is currently open 8-12 but has dwindling supplies 10/2 7pm
• Dimensions Studio 740 S. Main St Mars Hill - outside spigot
• The Quil and Honey - free water and a shower closed as of 10/2, 7PM

Marshall Water

• Marshall Mutual Aid Hub (WNC ROAR) open every day from 2-6pm, Suite 1685 Hwy 213, Suite #4: they have food, medical supplies, and more. Also accepting donations.
• NC Cooperative Extension Hub - open every day 9am - 5pm. Helicopters are dropping off supplies daily.  Free baby supplies, food, water, clothing, generators, survival gear etc.  Address is: 258 Carolina Ln, Marshall, NC 28753. Updated 10/04 10pm.  

MCDOWELL COUNTY Water

Old Fort

• 10/4 and ongoing. 10am to 1pm AND 4pm to 7pm. Camp Grier. 985 Camp Grier Rd. in Old Fort. Hot showers, laundry, fresh water, hot meals. (Source: 10/5, Facebook)
• There was/is a water tanker that was giving out water as of 4 PM 9/30 at the McDonalds in Old Fort.

YANCEY COUNTY WATER

Burnsville Water

• Altec Industries (150 Altec Drive, Burnsville, Off of Old US 19E Near Cane River) during daylight hours: Bulk treated water, Jerry cans available, Bring your own containers, No limit. Contact info: Samaritan's Purse - 828-719-9179 (updated 10/5, single source, unconfirmed)

Showers

• 10/9.10 a.m. to 5 p.m. daily. The Reuter Family YMCA in Biltmore Park. 3 Town Square Blvd, Asheville, NC 28803. +18286519622. The public will continue to have access at Reuter to free showers, gymnasium, and the youth lounge and playground (parental supervision required), as well as charging and WiFi.
• Daily 10am-4pm. First Baptist Church (5 Oak St., Asheville, NC 28801).

• Offering laundry, showers, hot lunches, groceries, baby items, blankets. https://www.facebook.com/firstbaptistavl

• Daily 11am-5pm. Truist Bank - off of Haywood Rd (1343 Parkwood Rd, Asheville, NC 28806).

• Details: Accessibility notes. Showers are cold and there’s a high pitched whine inside shower trailer. Access to showers is a kinda rickety set of metal stairs with a partial handrail. Showers themselves have a small bench in changing section outside each shower but no railings
• 10 showers, 10 bathrooms, 10 washers and dryers

• Asheville Farmstead School 218 Morgan Cove Rd, Candler, NC 28715 will be open to families, and the community from Thursday 10/3 10am-2pm for families or community members who need water, a shower, or a space to let their kids play for a bit.  Bring your water jugs and shower stuff!
• AG Center. The shelter has no running water or power but does have a porta-trailer with bathrooms. 765 Boylston Hwy Fletcher, NC 28732 -hot showers avail, bring own towel but other hygiene products available
• Reuter YMCA is opening today (10/3) at 10am to the public for showers and charging stations - 3 Town Square Blvd, Asheville, NC 28803 wifi
• YMCA Biltmore Park 3 Town Square Blvd 10am-5pm. UPDATE 10/1: long lines but open
• Calvary Road Church 2701 Soco Rd, Maggie Valley, NC 28751
• Walmart 60 Airport Rd - trailers in parking lot - wasn’t available 10/2 bc water truck coming from charlotte broke down (10/2 8:30pm)
• Alpha Fitness 2570 Asheville Hwy
• Hendersonville is open to non-members for showers 9am-8pm
• The FEMA Shower and Laundry area at airport road Walmart. Open 7 to 7. Currently on a 2-3 hr delay as of 10 am 10/2 due to water truck delay.  Update 10/5 6:00pm: showers, laundry and hot meals from 7:00am-7:00pm daily
• Walmart on airport road has a Tide station for laundry and showers. Heard 10/1 5:30 pm not sure of load limits, lines etc
• Reported on 10/3 Maple Ridge Baptist Church 133 Medford Branch Rd Candler
• GAP - Grassroots Aid Partnership.  On Haywood Road across from the Fire Station.  We have free hot foam showers from Dr Bronners and free hot meals.
• Free showers and laundry at Trinity Baptist Church 216 Shelburne Rd morning until 5pm
• The Corpening Memorial YMCA in Marion is open from 2-6 p.m. for showers and charging.
• 10/4, 10am: First Baptist Church,63 N Main Street Weaverville,

Laundry

• Canton Laundromat
• Walmart airport road
• Target in Arden
• Weaverville Laundromat,  open 24 hrs. It's location: 1 central ave weaverville nc 28787.
• Walmart in Arden, 60 Airport Road, Arden NC 29704

CITY OF ASHEVILLE Water System Service Updates

Water Resources Update on Water System Repairs 10/6/2024

Materials, equipment & personnel are on the ground at all three water treatment plants. At North Fork, contractors are focusing on rebuilding the 36-inch bypass line that Helene destroyed. That line serves 80 percent of Asheville water customers, most of whom are north of the Blue Ridge Parkway.

• Complications from debris clogging what remains of the bypass line and then rainfall in the watershed after Helene arose on Friday and Saturday. While progress slowed, work continued. On Sunday morning, contractors were able to install new sections of the bypass line.
• Those complications are an illustration of the impossibility of providing an accurate timeline for service restoration. Full system operations are still potentially weeks away
• Damage assessments continue at William DeBruhl treatment plant in Bee Tree, after NCDOT crews cleared the road.
• Mills River plant, which serves South Asheville, is operating at near-maximum output. Customers who have maintained water service are likely to remain in service.. Customers whose service was disrupted should begin to regain it.
• It is important to note that a boil water advisory remains in effect for customers whose water service is returning. If you plan to use water for drinking, cooking, or any other form of ingestion (including brushing teeth), please boil it vigorously for a minimum of one minute beforehand. Water straight out of the tap is safe for bathing and washing dishes.
• As service returns, pressure may fluctuate and/or air may be present in water lines. This could cause initial flow out of the tap to be sporadic.
• Additionally, customers with water in South Asheville should employ conservation measures that will allow us to expand the service area as much as possible. Conserving water does not mean you should use no water -- normal use like flushing toilets and short showers should not cause the system to lose pressure. Large volume activities like filling bathtubs, long showers, watering landscaping, filling swimming pools, and washing vehicles will drastically increase the likelihood of service disruption.

Water Resources System Repair Progress Update 10/8/2024

The city's contractors continue to make progress on rebuilding the 36-inch bypass line at North Fork treatment facility. We are hopeful it will be connected to the distribution system Thursday or Friday.

While that is a major milestone, it is important to note that it does not mean customers will start receiving water. There remains a substantial amount of repairs left to be done on the distribution system. Full system restoration is still potentially weeks away. Further, pushing the current turbid (or sediment-filled) reservoir water through our filters would damage them beyond repair, setting us back months in the restoration process.

We are working with the EPA on some turbidity-reducing measures, though there is no guarantee we'll be able to safely deploy them, or if they'll work if we do. The only fool-proof way to clear turbid water is to wait for the sediment to settle on its own. Even then, the process could be slowed by uncontrollable weather events like additional rain.

Mills River treatment plant, which serves South Asheville, is operating at normal output. While most of the service area has been pressurized, there are still pockets that have not received water service. Water Resources maintenance staff is working to bring water to the entire service area as quickly as possible.

A boil water advisory remains in effect for customers who have water service. Customers with service are also asked to conserve water to minimize service disruptions.

Contractors continue to make progress on large-scale repairs to primary transmission mains throughout our distribution system. This work is sequencing from the source of water, North Fork water treatment plant, out into the system.

City of Asheville Water crews are also making repairs in preparation for the restoration process.  This includes assessing and making repairs as they are found; additionally, as the system pressurizes, new breaks and leaks will be found.

Water Resources is grateful for your patience while we work around the clock to repair our catastrophically damaged water system.